Independently Dunn, LLC

4.6 |26 Verified Ratings
Write a Review

Independently Dunn, LLC

4.6 | 26 Verified Ratings
Write a Review

360-389-7423

7554 185th Avenue NE, Suit 150
Redmond, WA 98052
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Profile
Independently Dunn, LLC


Independently Dunn, LLC, is one of the premier residential and commercial INGROUND swimming Pool/Spa specialists in the state of Washington. With nearly two decades of industry experience, we specialize in an array of expertise for all your custom swimming pool needs. We are true professionals, possessing an unparalleled skill set yet to be surpassed. We treat each project with the same personal degree of care and consideration that we utilize when working on our own pools. Allow us to conceptualize your ideal dream project, from infancy through fruition and to a completed marveled work of beauty. Regardless of the size and scope of your project, we will complete it on time, within budget, and exceed your expectations. We pride ourselves on our exceptional quality craftsmanship, attention-to-detail, and customer service. Call today to schedule an initial consultation!

Achievements

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Service Area

  • Seattle
  • Everett
  • Bellevue
  • Kent
  • Bothell
  • Redmond
  • Bellingham
  • Renton
  • Auburn
  • Lynnwood
  • Federal Way
  • Snohomish
  • Issaquah
  • Kirkland
  • Anacortes
  • Mill Creek
  • Sammamish
  • Oak Harbor
  • Woodinville
  • Marysville
  • Edmonds
  • Stanwood
  • Mount Vernon
  • La Conner
  • Eastsound
  • Sedro Woolley
  • Bainbridge Island
  • Vashon
  • Lynden
  • Carnation
  • Seahurst
  • Sultan
  • Monroe
  • Ferndale
  • Granite Falls
  • Preston
  • Snoqualmie
  • Duvall
  • Mukilteo
  • Arlington
  • Kenmore
  • Hobart
  • Medina
  • North Bend
  • Fall City
  • Mercer Island
  • Lopez Island
  • Mountlake Terrace
  • Lake Stevens
  • See All >

Services Offered

Swimming Pools
  • Swimming Pool - Opening & Closing Service

Areas of Expertise

  • Swimming Pool - Clean and Maintain IN-GROUND ONLY
  • Swimming Pool - Opening & Closing Service
  • Swimming Pool Heaters - Repair or Service
  • Swimming Pool or Accessories - Repair or Service
  • Bellevue Clyde Hill Medina Hunts Point Yarrow Point Mercer Island Woodinville Redmond Lake Sammamish Newport Hills Seattle Bothell Kenmore Everett Marysville San Juan Islands Orcas Lopez islands

Product Brands Used

  • Jandy
  • Pentair
  • Raypack
  • Raypak Rheem heaters, Jandy Variable Speed pump/s, Filters, Liquid Chlorine, Enzymes, AOP sanitation Uv/o3, Borax, Perfect LSI balanced water

Quick Facts

Business Hours
Monday:
9:00 AM to 5:00 PM
Tuesday:
9:00 AM to 5:00 PM
Wednesday:
9:00 AM to 5:00 PM
Thursday:
9:00 AM to 5:00 PM
Friday:
9:00 AM to 5:00 PM
Saturday:
9:00 AM to 5:00 PM
(Please call to confirm)
  • Warranty Offered
  • Trip Charge
  • Credit Cards Accepted

Credentials

In Business Since: 2005
Screening
HomeAdvisor Screened. View Details

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Business Overview

How We Got Started

I chose to work in this industry because Smiles from the Kids, Happy Parents.

We started in this industry in 2005.

We describe our business as Family owned and operated

 

Photos
Independently Dunn, LLC


My Work
3 Projects
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Ratings & Reviews
Independently Dunn, LLC

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
Write a Review
Showing 1-10 of 26
  Page 1 of 3
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0.5   |  05-26-2020
I hired Independently Dunn to repair and paint our in-ground pool over a year ago. The process took months and was riddled with broken promises, missed appointments, expensive change orders, and a lot of excuses. They finally finished painting the pool in the early fall. They demanded and were given full payment of $19,000.00. A week later we noticed the paint was cracking and peeling off of the walls and floor of the pool. We contacted them and they returned to inspect the pool. Several conversations later they admitted that they had used the incorrect materials and would need to strip, repair, and repaint the pool. They ordered the materials and time past. After many emails and phone messages they responded and said that it was too late in the year to complete the project. They explained that they needed consecutive warm, dry days to allow the paint to cure properly. That made sense so I agreed to put it off until springtime. I contacted them on May 7th to schedule the repairs. They emailed back that they were too busy with their day to day pool cleaning business and would not be able to get to my pool. I have asked them to at least put me on the schedule and after several emails, they have not responded. I could not be more disappointed with their lack of communication and follow-through. As an elderly, recently widowed woman looking to downsize I am worried that I will not be able to sell with a broken pool. I feel that I have been taken advantage of and obviously cannot refer them for any type of service.

1 of 1 users found this review helpful.

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5.0   |  
Review by in Mercer Island, WA
Project: Repair or Service Swimming Pool or Accessories - In Ground
Was this review helpful?  
5.0   |  
Review by in Seattle, WA
Project: Repair or Service Swimming Pool or Accessories - In Ground
Fast, efficient, affordable repair. I wish they were able to beat Aqua Quips monthly fee!
Was this review helpful?  
5.0   |  
Review by in Shoreline, WA
Project: Repair or Service Swimming Pool or Accessories - In Ground
Very knowledgeable, friendly, speedy and helpful.
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4.5   |  
Review by in Everett, WA
Project: Repair or Service Swimming Pool or Accessories - In Ground
Very quick service, conscientious about work quality and satisfaction. Would highly recommend to anyone else.
Was this review helpful?  
5.0   |  
Review by in Stanwood, WA
Project: Repair or Service Swimming Pool or Accessories - In Ground
Very prompt. Serviced our pool and balanced the chemicals......did a very good job. We will use them for servicing our pool during the winter. A class operation!
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1.5   |  
Review by in Woodinville, WA
Nice people, always on time, did not do a good job cleaning the pool. Very overpriced. Blamed lack of ability to balance the pool on owner which is not justified.
Response by Independently Dunn, LLC: As we said in the past Mr. XXXXXXXX your pool is painted, you pool equipment isn't to code your not willing to fix what we recommend. You heater is on a extension cord very not to code, gasline, venting all not to code. Over and over we recommend something and you blow it off as if it's nothing. Also you never pay on time and is always a hassle. Whomever plumbed your pump room needs to go back to using glue it works better glued. As we said in the past no matter the pool company your pool calls for what it calls for. Every single visit is in digital form, even my chemical test kit is the best, Lamotte Spin Lab $1000. We only have issue with our pools when the client refuses to listen to the person they hired. Your heater is way to big and your filter is way to small for the size of your pool. Your pool is struggling on it own, your UV don't work as well. Not willing to fix it but, sure willing to complain, and giving bad reviews for what you trying to do my job behind my back then complain I just don't understand. We can recommend something till we are blue in the face how you comprehend it is all on you.
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5.0   |  
Review by in Redmond, WA
Project: Repair or Service Swimming Pool or Accessories - In Ground
My automatic pool cover ropes were tangled. This happened just as we were having visitors from out of state. Sadly, we could not open our pool cover and enjoy the pool. Matthew was the first to respond and give me a quote. It was a difficult job which they did in heavy downpour. They also came late in the day to accommodate our request to get it done quickly. They were able to fix my automatic pool cover. I would highly recommend Matthew for a project.
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4.0   |  
Review by in Bothell, WA
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5.0   |  
Review by in Bellevue, WA
We have had a pool for 14 years. We have used several pool companies and always felt we were getting the run around. Matthew came out and gave us a fair price to replace our pool heater and change the gravel in the filter. Not only that he educated SO MUCH on our pool we were shocked and how little knowledge we had. His wife Jesse is also a delight to speak to on the phone. A++++++++ BEST pool company around!

1 of 1 users found this review helpful.

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Showing 1-10 of 26
  Page 1 of 3

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