Home Pro Remodeling & Construction, Inc.

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

12 Years In Business

Company Details

  • Verified Licenses

Contact

300 Lenora St
Seattle, WA 98121

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Remodeling
  • Concrete
  • Solar
  • Deck
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

0.5
1 Verified Reviews
  • 5
    0
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1
Showing 1-1 of 1 results
0.50 Christopher G. Redmond, WA
10/26/2022

We strongly recommend that you do NOT use HomePro (also working as I-Remodeling Inc). We have had a horrible experience over the last 285 days for reasons too numerous to describe. The most egregious examples are that, in our opinion, they exhibited predatory business practices, they continuously ignored their promised timeline, and they assigned an incompetent project manager.We initially asked HomePro for a quote on bringing our daylight basement stairs up to code. They brought a bunch of experts'' who helped sell as much as possible and ended up upselling us to do our kitchen at the same time. Believing that the $146,000 quote included the kitchen AND stair renovation, we signed the contract and made the deposit. When we asked why the stairs weren t being demo d, we were told that they were not included (the reason we hired them in the first place!) Then they told us we needed an extra $41,000 to do the stairs as well. Although the main contract includes reference to the stairs, the Project Manager (PM) insists it was only to widen the stair entrance framing. Home Pro is making us feel like they are more interested in maximizing their profits than satisfying their customers. Regarding the timeline, the job started January 10th, 2022. Although our contract states it would be done within 84 days, we are currently on day 285! There have been no acts of God, strikes, or unavailability of materials(except for a three week delay on windows) to explain this inexcusable delay. After they demod and framed the kitchen and staircase, they left it without a ceiling for months during the coldest time of year. Even with our thermostat set at 60 degrees, we lost thousands of dollars in heating bills. At this point, we re worried the job won't even be finished before Thanksgiving when we have family members flying in from out of town to celebrate with us… 6 months over their contracted completion date! The PM, who was also the sales manager, would consistently send Subcontractors to our house and not show up himself. There were weeks where I spent nearly 10 hours of my own time making sure the PM s job was getting done. Without the PM being on site, Subcontractors were at our home with no idea what to do, causing me to contact the PM to figure out why he wasn t here and what the Subcontractors were supposed to do. The worst example is that he tried to pass off an unlicensed, unbonded, uninsured person to do critical electrical work. And on top of that, the PM pressured me into getting the permit myself. Thankfully, the government inspector assessed the situation and said he would return when Home Pro filed for the permit and had a licensed, bonded, and insured electrician complete the work. The state reprimanded and fined the contractor for their unprofessional behavior. Because of this I attempted to fire HomePro. Faced with this, one of the California bosses came to my home and asked me for a 2nd chance. He assured me that our experience with the PM and other Subcontractors would improve. After months of more complaining, with no changes in site, HomePro fired the PM. Unfortunately for the new PM, he is tasked with fixing the mess that his predecessor left. Home Pro has also allowed the previous workers to make us feel unsafe in our own home! A general contractor told our current PM that he was going to come and take our windows out of our kitchen because they weren t paying him and yesterday the Fired GM trespassed into my home and threatened to put a lean on our house if HomePro didn t pay him. In conclusion, our opinion is that you will have a terrible experience with Home Pro (I-Remodeling Inc,) a company that focuses on profit over customer satisfaction, ignores their contracted timeline, and doesn t understand the meaning of project management.

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
To find more licensing information for your state, visit our Licensing Requirements page.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.