Home Performance Alliance, Inc.

Windows are good products, installation was on time, and overall the company has handled everything from financing, permitting, and installation. The price for ease of contracting HPA is that you may be overpaying as financing isn't competitive, they do not refer owners to home repair grants for Hurricane mitigation, and the homeowners insurance company will not reduce your policy or apply a discount unless all Windows and Doors are replaced. So overall the company was good, but as homeowners trying to make sure we spend our money as conservatively or as strategically as possible these are the things that I recommend future buyers to consider.

They installed new windows and did a very professional job. I would recommend them to anyone looking for new windows.

They will not close out the permit for the roofing and won't provide an answer why. We have sold our house and can't close because of their incompetence.

I have been trying to get a warranty honored for the past four years. I finally managed to get them to answer me because I called the news, and Mr. Peter responded. It took more than three or four months for the replacement of my six windows to begin. They only brought two, and I'm waiting for the rest, but they have yet to answer me. There needs to be a follow-up or commitment to the client, which shows that I paid $25,000 for the bad work and the poor guarantee. We will continue to inform you how this ends.

Cody Jock and the entire team at HPA were wonderful to work with. Sierra. Expecially went out of her way to help me.. and if she couldnt help me..She would get me in touch with a person who would.. They always answered all my questions and were prompt at returning phone calls. Always keeping in contact with me on entire project and keeping me informed of what was going on. On the day of install. The 2 gentlemen I had worked almost nonstop on a Saturday and were here till 7pm. Making sure my doors were as close to perfect as possible. I ve had other contractors install doors and windows and they do not compare to the installers I had. Their attention to detail and perfection went beyond anyone else I've had before. Even after the install Cody called to make sure everything went well. And when I mentioned a very minor problem that was so minor to me that I really didn't think it was a big deal. He immediately put me in touch with the people that would take care of it..And there was more cosmetic issues that I wasn't aware of. So they returned. And made my new doors even prettier. They are the first company ever to contact me after a project was complete to make sure I was indeed satisfied. I talked to several different people within the company. And they were all top notch. I can't recommend Home Performance Alliance enough.GREAT JOB

They did professional work with quality materials. Cody Jock.

Absolutely worst experience ever! Do not hire these people! They wonâ t call you back, they havenâ t finished the work 2 months after starting, they installed the wrong windows, only put one lock on my sliding door, they moved my brand new air conditioning compressor because to lazy to get to bathroom window and broke the base and just left it there!! They still wonâ t call me back! If I could leave less than half a star I would!

Cody jock

They were late. Even after several phone calls, was not notified until about 3:00 pm that they would not be here until the next day. Work was quick and efficient. Dumpster sat in my driveway for a week. Still waiting for County inspection.

Ricardo was such a huge help. He was very informative about products needed and the malfunctions of the old ones. He was resourceful, and quick. He was very manner able and knowledgeable the services required. He was a huge help!