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Learn about our screening process20 Years In Business
Company Details
- Verified Licenses
- Bilingual
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Land Surveying Services
- Civil Engineering & Structural Engineering
- Waste Water & Storm Water Solutions
- Architectural Support Services Including Drafting
- Permit and Violation Assistance
View All Offerings and Cities Served
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-10 of 27 results
5.0
Gregory W.
Millbrae, CA
5/11/2023
Very Professional Survey. I would hire them again
5.0
Cheryl O.
Watsonville, CA
4/5/2023
Did a great job. Very thorough. Reasonable cost. Stayed within the estimate.
5.0
Stephen B.
Yountville, CA
6/27/2020
very professional - definitely recommend them!
5.0
Sharon H.
Penngrove, CA
12/4/2019
The bid was detailed and thorough.
0.50
Tennie L.
Oakland, CA
11/21/2018
We hired them to do a survey. It has been a horrible experience. It does not appear that they know how to so a survey. It has been 8 months and they did not do the survey but continue to send bills. We have already paid them 168% of their estimate and no survey, no status on when we will get the survey. Yet they are sending additional bills. Don't believe anything they say. They told us they were waiting on the county to review their input on the survey but the county has not had any contact with them in 6 months. The input that they had provided to the county had so many corrections if appeared that they had no idea on how to do the survey. The county responded promptly with what the need to get the survey done an there has been no follow-up with the county in 6 months.
Response from Company:
Dear Tennie, First and foremost, Hogan Land Services would like to apologize regarding the level of customer service you have experienced. I apologize for the time this has taken and that you feel we did not take the time to update you or explain the project delays more. It was not our intent to upset you or have you feel like you were not being taken care of. I will not make excuses but hope you will accept my apology. We should have followed up our conversations with you with an email explaining the process and County procedures. Our most recent submittal to the County of Alameda was via FedEx on 9/20/2018 and we confirmed they received the document 9/25/2018 via FedEx Tracking #782869994377. We have been in e-mail communication with Michael Rubner, Alameda County Surveyor, this week, and he said he would track down the Map. We will follow-up every few days with him until this is resolved. I have attached a copy of the preliminary map that is currently at the County for Recordation. We originally emailed this to you on June 20th, 2018. As we have previously discussed, Hogan Land Services does not have control over how long the County of Alameda will take to review and record the map. However, once the map is recorded, we will be notified which will prompt us to mail you a copy of the recorded map. We will also email you a copy so you know the original is in the mail. The Survey has not been recorded by the County at this time and we are working with Michael Rubner as stated above to get this resolved for you asap. In regard to refund, we will refund you immediately $980 and will discount Invoice for $350.00 to $0. We will see your project across the finish line and update you the minute we have a recorded map with the County of Alameda. Although this was not our greatest example of customer service, we do pride ourselves on the level of customer service we provide. We will be implementing some corrections so future customers have a better experience. We do value you as a customer! Once the map has been recorded and we have notified you, please don't hesitate to follow up with us with any direct feedback you feel necessary in order for us to improve our customer service.
5.0
John B.
Guerneville, CA
10/3/2018
He was good.
2.0
Cynthia D.
Vallejo, CA
9/6/2018
This company tried to a Monument Recovery search. At first they said it would cost $200 or $300 hundred dollars just for this. They took a $550 dollar as a retainer. Went out with two people found nothing and requested $211 dollars more totaling $761.25. Which their work amounted to nothing but a big fat bill and nothing to support anything they did. Their service for a full survey is double that of other surveyors. I think they try to get as many people as they can on the job to make more money. Customer service was good - quality not so much.
Response from Company:
Cynthia; We're so sorry we couldn't find your monuments (set in 1868) for which you provided written authorization of not to exceed $1,000 budget. Next time we'll try to be clearer about the potential challenges!
5.0
Pamela J.
Dublin, CA
3/21/2018
Best customer service. Larry knows his stuff and was extremely helpful in getting our certificate out quickly so we could close on our refil
4.0
Diana M.
San Leandro, CA
10/23/2017
Due to a large crack in my ceiling, I thought I might have a structural issue. Hogan Land Services was prompt in sending someone out to take a look at the issue. After a quick inspection of the attic and crawl space, they determined there were no structural issues. Therefore, there was no need for a structural engineer. Here we are a couple years later and doors are not lined up, the crack in the ceiling continues to get longer and wider, and more cracks in the ceiling and walls. Hogan Land Services was quick to reply to my concerns, giving more information on what could be causing the issues I'm experiencing and what route to take to alleviate the issues.
4.5
Ruth T.
Santa Cruz
6/23/2017
Did a thorough job. I hope it will be enough for the planning department!
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