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90% Recommended
22 Years In Business
Company Details
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Service Details
Areas of Expertise
- Additions
- Remodeling
- Roofing
- Kitchens
- Bathrooms
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Cost Information
- Free Estimates
Reviews
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Showing 1-10 of 10 results
0.50
Wadsworth, OH
7/19/2016
I hired him based in his written quote he gave me. I even told him I was concerned he was too low and that my porch spindles had to be mfg. Numerous times he reassured me he had the tools to give me a good estimate within $300 - $500. 6 weeks later I finally get my final price and it was 3 times my quoted price. And the really sad part was his attitude and customer service. I would never ever recommend this guy. He does not stand by his price or his word!
Response from Company:
First off I would like to apologize for any miscommunication on my part in regards to your quote. The original quote I gave you was absolutely under quoted. I was unsure what the set up and mill fee would be to replicate the railing and spindle package on this particular railing system. Due to this fact, I did not collect any money down for the project. The time delay was due to the fact we had to have the spindle replicated to match as close as possible to the existing spindles, which is by no means is your fault. When my lumber company got back to me it was a good match but unfortunately the price was much higher than I had expected it to be due to the complexity of the spindle. Again I do apologize, you were absolutely correct about the quote being under priced in the beginning and I take full responsibility for that.
5.0
Robert T.
Medina, OH
4/6/2016
I had many projects that needed to be done and the company completed all of them so I didn't have to have to find other contractors to complete the work.
5.0
John D.
Medina, OH
4/22/2015
good
5.0
Tammy C.
11/26/2014
One great thing about this company is that they had a tremendous estimate. Worked with me on a large home, and would take money off for products I already purchased. In middle of cold temps he came out to insulate under my house with 40 degrees below zero weather and never charged me for it. Great company.
5.0
Chris C.
11/25/2014
They found additional issues and were happy to assist in correcting them without charging a high fee. They were very honest and trustworthy.
4.5
Jim T.
11/23/2014
We've had them here for a variety of projects over the years. They've done good work on every project. They arrived on-time, finished on-time, and we simply have had very few issues of any kind. If we have any more work we need done, we'll certainly contact them again.
5.0
Reed W.
11/23/2014
Quality work and on-time; great price.
4.0
Nancy B.
Rittman, OH
12/27/2010
Some miscommunication during process. Would of like to received a final bill with breakout of everything. No receipts if I have problems with tub or toilet. But they say it a 5 year guarantee.
5.0
Susan L.
Barberton, OH
10/18/2010
I hired the best. On time,professional,clean,friendly,stayed on budget and finished on time. I will be hiring Hansen Restoration for future projects. When you want the job done right Hansens Restoration is the company you want. thanks guys.
4.0
Stefani L.
North Olmsted, OH
9/26/2010
They quoted us 4 days to complete the job and it only took 2. They also consulted with us before doing anything and when they found something they did not like. It was a good experience.
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