- Residential Work
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84% Recommended
12 Years In Business
Company Details
- Verified Licenses
- Bilingual
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Hours
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Service Details
Areas of Expertise
- Pest Control- Bugs & Insects
- Pest Control- Termites
- Pest Control- Rodents
- Pest Control- Bed Bugs
- Mosquito Control
Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
Write a ReviewWARNING! Hawx Pest Control is a scam! I was called by one of the Salesman from the North Houston Location (1408 N Sam Houston Pkwy E Suite 180, Houston, TX 77032) to ask if I would like a treatment. I was out of town in Dallas (I live in Houston) in training and I approved the treatment at $71.00. The agreement was for 4 treatments per year at $71.00. Well 9-5 I get a receipt that I was charged an additional $71.00 for a Membership. I was also told that I signed a contract for service and there would be a $200.00 early termination fee. Which of course was impossible as I was 300 miles north of Houston. The young lady I talked to said the contract had a dash in the signature box (well I guess the sales guy did that) and she was going to have the manager look at it and she would get back with me. Needless to say I never got a call back. Today 9-6, I called back to check on the status, She is in a meeting and will call you back. (I will update with the results, but I am betting I am going to dispute this with the credit card company) Bottom line, I was never told about a subscription / membership fee and/or any discussion on a contract. If they are charging $71.00 a month for 4 times a year spraying that comes out to $284.00 per application. Not to mention an & Early termination fee. Does this sound reasonable? Not to me. If I was told any of this I would have hung up the phone. POTENTIAL BUYERS BEWARE! Follow up: The management decided that a dashed line on the contract made it valid. I have included the contract to show everyone that I NEVER signed it. I have also included the charges.
These guys are great! We set up our entire 6 unit townhome complex and they handle all bugs/rodents and will come back for free if we have an occurrence in between scheduled services
Gunner Bennett did an awesome job. He reached out before arrival and was very professional. Thanks Gunner for taking the time to service our home today.
Prompt, courteous, answered all questions. Professional.
They do a good job but wouldn?t go in my backyard for months because they couldn?t figure out how to unlock the gate. I wish they had called to ask me how. It?s not difficult.
Fast and professional.
They are thorough and worth every penny!
The pricing was good. I felt the Sales rep was a lil misleading when I set up the first appt. They tell you that you can cancel at any time because I wanted to get more quotes. So they were persistent and got me hooked and sold me on the monthly service. Then they charged me a cancelation fee when I wanted to stop service.
So far this company has been very responsive and has done a great job. We had a few spring time pests and they returned for a second treatment at no cost as promised.
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