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13 Years In Business

Company Details

Contact

2619 Tchoupitoulas Street
New Orleans, LA 70130
http://www.grout-works.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • Grout Replace or Repair
  • Tile and Grout Cleaning and Sealing
  • Tile - Ceramic and Porcelain Repair
View All Offerings and Cities Served

Ratings

4.6
30 Verified Reviews
  • 5
    24
  • 4
    4
  • 3
    0
  • 2
    1
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 30 results
5.0 Barbara G. New Orleans, LA
12/4/2020

Jay was very professional, quick to respond and arrived on time for each appointment. Jay had great ideas on solutions to our issue. We hired GroutWorks to re-seal our master shower; Jay used high quality materials and finished the job in the time estimated. Prior to hiring Groutworks, we received a thorough email estimate showing all charges. We felt the job was reasonably priced. We appreciated the care and attention to detail and the short time between contract and actually getting the job done. We will definitely be recommending Jay/GroutWorks to family and friends.

5.0 Juliane A. Mandeville, LA
11/19/2020

Great job 27 year old tile looks brand new

3.5 Ahmed O. New Orleans, LA
6/30/2020

An independent contractor was used.

Response from Company:

Ahmed, I am sorry the quality of service you received was poor. However Grout Works LLC did NOT do any of the work proposed. Nor did we use an independent contractor. No work was done by Grout Works or any representative. Please give me a call when you can 504-265-9960. Thank you.

5.0 Linda B. New Orleans, LA
6/21/2020

Willing to return if any areas were missed!!! Friendly and professional!!

4.5 Nita W. Marrero, LA
5/16/2019

4.0 John F. New Orleans, LA
6/12/2018

Responded promptly. Provided estimate in timely manner. Employees did excellent work. Final inspection few days after completion.

5.0 Linda A. Gretna, LA
3/1/2017

5.0 New Orleans, LA
1/9/2017

Jay was very knowledgeable and helpful in walking me through the process. Would recommend and use again.

2.0 New Orleans, LA
7/25/2016

When they were here, one of the crew members brought his exercise equipment, was on the phone in his car, locked himself in bathroom for 30 minutes. I called his boss and the boss came out a few days later and said they had some more work to do. I paid them and they never came back to finish the job.

5.0 Lynn C. Marrero, LA
6/24/2016

They were very responsive to my call, immediately the owner called to set up an appointment. Within 8 hours of him leaving an email was sent to me with the bid. I accepted & in 72 hours later my work was completed and extremely well done. They also cleaned and removed all trash, u could not tell they had been in my home.

Photos

Grout Works, LLC
7
Before & After Photos
5
New Home construction in Laplace
5
Bathroom
5
Kitchen
4
Shower

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