Griffin Technology Services, LLC

The day of my install the owner of the company accompanied the installer and answered all the questions I had. The installer deserves 5stars by himself

installer did an excellent job. Gave us aii the time necessary to complete the work, and offered to come back if we had problems.

Excellent customer service, very knowledgeable!

There was no question that not only did they know what they were doing, more importantly, they cared about getting everything right. There were some parts of the install that I thought would not be possible, but they worked it out so it looks and sounds great. Pricing was fair and was exactly as promised. Bernard and Brian were professional and very respectful of our concerns and after being finished, made sure things were right. These are true professionals.

They got the built-in sound system to work in my new house with little effort, so I'm pleased! I would have loved a little more communication from them, as I had to reach out to them between appointments because I hadn't heard back. However, overall, they were really easy to work with and got the job done, and even gave me some great smart home tips!

I was charged $155.00 that I paid in cash. The gentleman, Bernard was very pleasant and lowered the fan from 100 to 80... he may not have been aware that be that as it may, it really disappointed me in this five-star company. In attempting to contact Griffin, I left two messages for Joey to discuss this charge; however, he never responded. I hope that our TV is fixed. I will think long and hard and be sure to investigate the price before contracting Griffin.

Makes great recommendations and professional.

They are great â personable, technically proficient and, most important, are committed to help the customer in any way.

Follow up and follow through is lacking. Experience was not good.

Joey and Jim did an outstanding job installing a complex, heavy amateur radio antenna on my roof. The antenna is a new technology, SteppIR Urban Beam, which can change its internal shape electrically to cover a wide range of wave lengths, from 40 meters down to 6 meters. The job looked impossible, as the antenna weighs 46 pounds and is 31 feet long. It had to be disassembled on the ground, lifted to the roof, and very carefully reassembled. Complications included moving a previously installed antenna, installing a rotator under the new antenna, and trimming tree branches. Joey and Jim did the job safely and completely, and I am extremely pleased with the results. I would recommend them for complicated antenna installation requiring a great deal of technical understanding.