Great Lakes Waterproofing Company

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18 Years In Business

Company Details

  • Verified Licenses

Contact

455 Minnesota Street Suite 1500
Saint Paul, MN 55101
http://www.realwaterproofing.com

Hours

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Achievements

Service Details

    Areas of Expertise

    • Residential Waterproofing
    • Commercial Waterproofing
    • Industrial Waterproofing
    • Elevator Pit Waterproofing
    • Exterior Waterproofing
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.4
    17 Verified Reviews
    • 5
      13
    • 4
      1
    • 3
      2
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    Showing 1-10 of 17 results
    3.0 Connie R. Maplewood, MN
    10/21/2020

    Not sure of final result yet. So far so good.

    0.50 Loren M. Saint Paul, MN
    7/16/2020

    I spent $1,560.00 on the south side of my house. Original treatment in May 2016. Second treatment spring of 2017. John told me when he did the first treatment, that it could take three treatments. The basement is still wet and John has refused to answer my calls for the last three years. I have the original work order/estimate that John quoted me dated 4/27/16 and it is marked lifetime warranty. My question is, what resource do I have? The next step is to check with my lawyer!

    Response from Company:

    Loren, sorry to read that you felt in necessary to complain about our service, from our email exchanges from the spring of 2019, you mentioned that the area had gotten much better but you still had a damp spot. I asked some questions and It took over five months for you to respond mentioning that you filled the bottom of an egress window with dirt up to the trim, WHICH WE DON?T RECOMMEND. This allows surface water to go directly through the window or behind the trim. You didn?t respond to the follow up email until we got a call over the 4th of July Weekend this year. Unfortunately we were very short staffed with the holiday and it took a few extra days to scheduled your project and perform additional work on the foundation, which we did in July. We also noted some above-grade corrective actions that need to be taken by the homeowner to ensure the ponding water in his yard is no longer an issue.

    5.0 Sandy S. Hopkins, MN
    7/14/2014

    So far, so good..... still waiting for another huge storm to really test it, but they will return and fix it if it didn't work in two very difficult spots. Their care of my yard during the instillation was awesome.

    4.5 Janis B. Saint Paul, MN
    4/14/2014

    John was very friendly and answered all my questions. was told what work would be done and the pricing. free estimate. Came out to do the work when he said they would be out. Work done on time and efficiently. Cleaned up after they were done. Recommended Great Lakes to my neighbor who has water in basement.

    5.0 Steve G. Chaska, MN
    8/22/2013

    On time, under estimate. Finished work and cleand up. Has not rained yet, will see if it solved basement leaking then. Has a warantee.

    0.0 Barbara B. Minneapolis, MN
    5/6/2013

    Very good customer service and communication about the project at hand. I would highly recommend Great Lakes Waterproofing.

    0.0 Michael T. Saint Paul, MN
    10/31/2012

    John was very flexible with my schedule and came out to give an estimate the same day I called. Very professional and efficient, and a much better deal than drain tile!!!

    0.0 Linda K. Minneapolis, MN
    8/25/2011

    John did great job,finished in one day. He explained everything to us and answered all of our questions.

    0.0 Terry V. Saint Paul, MN
    5/24/2011

    the experience was good.John did a good job and I think this problem is a done deal I have to wate till next spring (spring melt with rain and ice to make sure things are fine but my basement is dry now and thats great sence I have a finished basement. If you need this kind of problem fixed I know John will stick with you till you are happy . serviced in st.paul .get it done and over with. this is alot better then haveing your whole property dug up. TRY THIS FIRST!!!!

    11/12/2010

    John was late to my home, but it did not pose a problem for me. He was patient and answered all of my questions about the process. He also explained what he was doing and how it was going to work. He cleaned up after he was done and did not leave me with a mess. Overall I am very pleased with the process. I would recommend him to others in my situation.

    Response from Company:

    Thanks for the great rating, unfortunately our morning project ran a little long but glad we could take care of your project!

    Photos

    Great Lakes Waterproofing Company
    3
    Larger Buildings
    5
    Drain Tile Isn't Working
    Waterproofing Tunnels
    Wet Basement In Richfield
    Wet Basment Waterproofing

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