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HomeAdvisor Screened & Approved

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Learn about our screening process

22 Years In Business

Company Details

Hours

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View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Roofing
  • Windows
  • Siding
  • Gutters

Cost Information

  • Free Estimates

Ratings

4.7
16 Verified Reviews
  • 5
    15
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 16 results
0.50 Donald A.
10/15/2022

We think that they should get somebody that knows what they are doing. and to have someone to deal with customers because the Customer is not going to be satisfy with the service they provide. The owner of the company has been giving us the run around. They have not fixed what they damaged.

Response from Company:

Thank you for providing us with your feedback, Don. As you know, we do a walkthrough with every customer after the job is finished and before any payment is collected to make sure they are 100% happy. We did this with you as well before collecting payment. Only weeks later were we informed you were not happy with how your meter base was re-hung to the wall. We are proud to stand behind our work so we scheduled a visit. As we explained, alongside Oncor and the master electrician, we are not able to cut into the meter base in order to rehang it to the wall the way you wanted. You must be a master electrician to access that panel.

4.5 Jeremy N. Austin, TX
6/15/2022

Michael has been very informative about what decisions to make and the work theyâ ve done was spectacular. Some repair turned into a larger deal and they were able to accommodate the work. Very easy to work with, and the foremen are very knowledgeable and easy to talk to.

5.0 Stuart H. Austin, TX
5/13/2022

Multi-layer project involving roof replacement, solar panel take down and reinstall, and chimney siding replacement. All done very professionally and within three weeks of shaking hands on the deal. No pressure, no surprises, just good work which matched the company's communications and my expectations. I heartily recommend Tanner and his crews.

5.0 Ronnie A. Austin, TX
3/5/2022

Genuinely pleased.

5.0 Melinda A. Austin, TX
3/5/2022

Such professionalism, promptness and extremely high quality workmanship and communication.

5.0 Marshall D. Austin, TX
2/20/2022

Had three sides, two stories siding replaced. Took 5 days but siding and painting are perfect! Ask for Tanner! Highly recommend!

5.0 Alston B. Austin, TX
2/10/2022

Excellent service, pricing and completion, all with excellent communications. Best of three bids. New roof was put on very well and when scheduled.

5.0 Sarah S. Austin, TX
1/21/2022

I really needed a new roof and am glad I chose Genuine Texas Roofing. Outstanding professionalism and service. Michael stood out among the other companies who provided quotes. I appreciated his thorough inspection and explanation of options, and the timeframe and cost were more than reasonable. Highly recommend!

5.0 Shawna B. Austin, TX
12/22/2021

these guys did a great job on my roof! i got a reasonable price for the quality products they use, there's a great warranty, they kept to the schedule, and Levi was incredibly friendly and professional. they were also very attentive to clean up and inspection after installation. I would recommend these local guys, they were easy to get ahold of and communicate with, which is refreshing.

5.0 Marsha H. Austin, TX
11/6/2021

We had dimensional shingles installed on our roof. The companyâ s costs were comparable to other roofers in our area. They did an in-home visit, inspected our roof and attic and took the time to sit with us and explore products, colors, options, and provided references. Other roofing companies used google maps and emailed us quotes. The company went above and beyond our expectations. Michael was professional, provided excellent customer service and adhered to the schedule that he promised. You cannot go wrong about contacting the company for an estimate. We highly recommend them. PM me for my address if you want to take a look at the house.

Photos

Genuine Texas Exteriors
20
Various Projects

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
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  7. Legal Search for Civil Judgments
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  8. Liens Search
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  10. Identity Verification (Reverse Phone Lookup)
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