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2 Years In Business

Company Details

  • Verified Licenses

Contact

3134 East Beryl Avenue
Phoenix, AZ 85028

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Central A/C - Install
  • Central A/C - Service or Repair
  • HVAC
  • One-Year Workmanship Warranty
  • 24/7 Emergency Services

Cost Information

  • Free Estimates
  • Warranty Offered
  • Trip Charge May Apply
  • Credit Cards Accepted

Ratings

4.7
711 Verified Reviews
  • 5
    618
  • 4
    45
  • 3
    14
  • 2
    6
  • 1
    28

Highly rated for

  • Quality
  • Customer Service
Showing 1-10 of 711 results
5.0 Sue B. Gilbert, AZ
11/19/2022

The technician was very nice and professional too pictures and explained everything to me and my daughter in law.

5.0 Bill L. Phoenix, AZ
11/8/2022

I had a bi-annual check up. Very friendly employees. They do good work. To be a member and have a plan can be somewhat pricey, though.

8/18/2022

Excellent customer service, address me by name based on my phone number and was able to get me an immediate appointment.

Response from Company:

We appreciate your business! -Oasis Air

4.0 Lillian T. Glendale, AZ
8/17/2022

They were nice and professional

Response from Company:

Thank you for your business! -Oasis Air

1.0 Rob M. Phoenix, AZ
8/5/2022

I just had the contactor replaced by Oasis Air on my AC. The Oasis tech noticed there was an issue with the compressor and would either need to be replaced or replace the whole unit. The Oasis Tech provided me with some options for new AC units. I was fine with that, but the tech did not offer to remove the part that was just added and just charge me for the service. Instead I had to pay for a part I did not need and still pay for a new unit! I had to pay $500 for a none working AC unit. Parker and Sons was also curious why Oasis did not give the option to remove the part and just charge for the visit. Super bad experience. Do not waste your time with this company.

Response from Company:

Hi there, it's important for every one of our customers to have a 5 star experience, so we'd like to hear from you personally and also clear up a couple of things here! We do not perform any work unless it's approved directly by our customers. Our records show that our technician Mike advised that - while he did perform the requested repairs to get you up and running - that the contactor was only one of the issues present, and that the compressor would need to be replaced (or the system would need to be replaced). Our technician also left you with some quotes for those replacements. If you have any further concerns or feedback to share with us about your visit, you can reach us directly at [email protected] or you can call our dispatch office at any time at 480-485-5630. -Oasis Air.

4.0 Jeff M. Phoenix, AZ
7/27/2022

Service was good, pretty expensive though.

Response from Company:

We appreciate your business, thank you for your review and for choosing Oasis Air.

4.0 Justin H. Gilbert, AZ
7/20/2022

Techs and on site personnel were great, responded quicker than competitors and was able to guarantee instal date within 36 hours. It was a little difficult dealing with the phone representatives.

Response from Company:

Hi there, we appreciate your feedback! We are constantly working to improve the experience, from the very first phone call. If you would like to share more detailed feedback with us about your experience, you can reach us at [email protected] Thank you again for your business. -Oasis Air

0.50 Chester S. Phoenix, AZ
6/2/2022

Worst installation experience ever! The installer did not possess the proper HVAC service equipment, nor the required knowledge to achieve a certified and reliable system installation. I have thermostat wire literally hanging on my garage wall and they refuse to secure it. The Nest Pro thermostat was wired improperly. I had to f ix it myself. System evacuation was not possible by installer as he did not even possess a micron gauge, nor a vacuum-rated Schrader core removal/system blank off tool. Installers vacuum pump could only achieve 2,8880 microns. Never changes his vacuum pump oil, just tops it up when low. Claimed that he could see a 500 micron vacuum on his non working analog gauges. He must have some incredible eyes!!!!! I had to use both my own vacuum pump (with clean, freshly-changed, water-free vacuum pump oil) and my own micron gauge to achieve proper line-set evacuation per the Ruud condenser install guide. No nitrogen purge used during brazing operations... No Rx11 flushing agent with nitrogen back-sweep before converting the line-set from R-22 to R-410a. Installer manifold gauge set gauges were not even zero had no protective gauge faces. I would not trust that core instrument for any HVAC servicing. My manifold set is way better than what was used and I do not do this every day. New units originally delivered were not what was quoted. I had to notice that also. The installer did not check for proper airflow before setting sub cool/refrigerant charge. Air filter was completely dirty and never checked. The entire company is a sham. It was like hiring a shade-tree HVAC guy who always does it the way he has done it, even when the installation instructions clearly specify how to achieve a proper installation. Customer support is non-existent. You cannot even escalate issues above the only listed phone number on their web-site. Looks like a 3-man show masquerading as a professional HVAC company. I knew that I should have installed this new system myself...of course I pay the man over $10,000 for the assumed professional installation of a simple first-floor 3-ton heat-pump system and I get burned.... Yet, they are very good at collecting their money while never returning to the customer installation site to perform a Quality review of the installation before the customer pays them the remaining 50% balance. One-year labor warranty is a joke and even that requires the customer to pay for two bi-annual Service Calls to get that lame 1-year labor warranty. If other installers are a bad as the one I had (and with the complete lack of ANY SUPERVISION/Quality Control mechanisms) you will more than likely get burned in the near future with a dying compressor shortly after the labor warranty expires at one year. You might get to the 10-year manufacturer compressor warranty if you are lucky. After year one, you will have to pay dearly for hourly labor, by a competent and professional HVAC repair company to install the factory warrantied compressor which is likely to fail if installed by G&R Heating Services (masquerading as Oasis Air in this area). You will never see your friendly salesperson again once you sign up for the installation. ******************** Buyer Beware!!!!! ******************

Response from Company:

Hi Chester - our technicians worked together with you every step of the way on your new installation, and multiple technicians were sent out to your home during the process. On the final visit, we verified your new system was up and running properly. Our office staff also worked with you on numerous occasions over the phone. It is our goal to provide a 5-star experience for all our customers, and we are here if you have any additional feedback to share with us or if you need service. (Also, it is correct that Oasis Air is a division of G & R Heating and Air.) You can reach our office via email at [email protected], via our website, or via phone at 480-485-5630. -Oasis Air

5.0 Bill L. Phoenix, AZ
4/20/2022

Very communicative, advised me on methods and reasons why I needed the work I needed, did so efficiently, and educated me about AC to make sure I understood what they were doing. Their price did come through higher than others but you get what you pay for and they were great to work with.

Response from Company:

Thank you for your business, we appreciate it! -Oasis Air

5.0 Dick I. Casa Grande, AZ
3/29/2022

The price of a new thermostat $200, I thought was fairly high.

Response from Company:

Hi there, we work hard to keep our prices in line with our reputable competitors, and all our work does come with our own satisfaction guarantee! If you have any further feedback to share with us, please give our dispatch office a call, we'll be happy to help. We appreciate your business. -Oasis Air

Photos

Oasis Air, LLC
6
New Install
No Cooling Diagnosis
2
AC Capacitor Swap
3
Rooftop Installation

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