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50 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

4300 South Congress Avenue
Austin, TX 78745
https://www.foxservice.com/

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 8:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work

Areas of Expertise

  • Central Air and Heat System Installation and Replacement
  • Water Heater Installation and Replacement
  • Electrical Service Panel Replacement
  • Duct System Design and Renovations
  • Home Energy Conservation Measures
View All Offerings and Cities Served

Cost Information

  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.2
13 Verified Reviews
  • 5
    10
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    2
Showing 1-10 of 13 results
4.5 Maggie A. Austin, TX
7/20/2022

They were very professional and did an excellent job. I recommend this company it was a pleasure working with them.

5.0 Ardalan S. Austin, TX
4/26/2022

Great help, turned out I didn't have a problem... But the technician was kind enough to advise me on how to fix it.

5.0 Michael P. Austin, TX
1/4/2021

Professional. Reliable. Friendly

Response from Company:

Thank you for the kind review, Michael P.

0.50 John H. Austin, TX
7/9/2020

They had to cut out a chunk of the wall. The installer said that they would come back the next day and put in a plywood door to cover the opening. I have contacted them a couple of times and they have not responded or made the repair. I believed them and paid for the installation. My mistake. DO NOT PAY ANYTHING UNTIL THEY FINISH THE JOB.

Response from Company:

John, We sincerely apologize for the delay in getting your project completed as promised. We greatly appreciate your patience and understanding as we worked through the hurdles presented to us all in this current new environment. Please feel free to let us know if there is anything else we can do to help. - General Manager, James Bagby

5.0 Alex P. Round Rock, TX
5/16/2020

Fox came out and showed me my options. They went above and beyond to make me a happy customer. Thanks Fox.

Response from Company:

Thank you for your time and kind words, Alex!

5.0 Jeanne W. Austin, TX
10/3/2019

From the saleman, Brandon, who first reached out to us and worked with us on the equipment and the quote to the team that came out to do the installation of 2 AC units, everyone was professional polite, worked within our budget and explained our options clearly! Highly recommend Fox!

Response from Company:

Thank you very much for your time and kind review, Jeanne W.!

5.0 Linda or bruce J. Round Rock, TX
9/23/2019

I actually had my Air and Heating units all replaced. Work was completed in 1 day, all old equipment hauled off my property. I got other bids, they were not only the best but with better equipment than competitor. Would use again and highly recommend.

Response from Company:

Thank you very much! (consumer name withheld per their request)

4.0 Keith watts keith W. Round Rock, TX
8/31/2019

Installation took place 14 days after I had accepted the bid, which was contingent of them getting my broken one repaired the next day free of charge, Which they did. I would have rated them 4.5 stars if possible,

Response from Company:

Thank you for your time, patronage and kind review, Keith!

5.0 Ivilina P. Austin, TX
7/1/2019

Shawn went on and beyond to make sure that everything is done properly. They were very professional. I am planning to hire them again for different project.

Response from Company:

Thank you for your time and kind review, (consumer name withheld per their request)

0.50 Richard N. Cedar Park, TX
11/30/2018

I hired these guys years ago at a previous address and it was a horrible experience!

Response from Company:

Hi Richard N., I'm sorry to hear you had a less than favorable customer service experience with Fox Service Company several years ago. Since that time, ownership of the company as well as senior management staff has changed. We believe those key changes within our company has elevated our client's service experience, as evident by our most recent business reviews and rating on this site as well as others like Google. It is our hope that you can accept our apology for any prior misshapes and allow our current team of professionals the opportunity to regain your trust by giving us another shot in the near uture.You can contact the General Manager for Fox Service Company, James B., at 1-512XXXX if you have any unanswered question or lingering concerns about your previous experience. Thank you for your time and consideration, Richard.

Photos

Fox Service Company
Aprilaire Air
Split System Installation
3
Ductless Installation
Rooftop Package Unit

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Seal of Approval

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  1. Verify Trade License
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  2. Verify Insurance
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