Fortified Energy Systems

Professional work, but extremely poor customer service

Fair estimate, answered questions fully, arrived on time, completed same day, educated me on usage and maintenance.

If you are looking for a company to install your new generator look no further. From the first call with Ken Doyle, I could tell I was in good hands. Many companies are having issues getting equipment etc. due to the pandemic, but Ken came through. He is very personable, professional, trustful and has a good work ethic. The total cost was very reasonable. I had spoken with other companies and he is very competitive. He and his crew of 6 arrived on the day scheduled and by the end of the day it was completely done! I was shocked they got it all done within a day....which included trenching for the natural gas line. They handled ALL the installation including electrical, trenching, gas line etc. Over the past 32 years at our home we have gone through many power outages and it gets old. SDG and E, many wildfires are mostly to blame. So, now have peace of mind that my ENTIRE house (inc. A/C) will STILL have power automatically (due to the 24 kW GENERAC GENERATOR/GENERAC 200 AMP ATS) due to auto-switch that turns on the generator within 30 seconds of the power failure, means everything. Also, they provide an app where you can access the generator (off/on etc) from anywhere in the world due to the software that is included with the generator. We live on a private road of 20 houses. I will be the envy of the street when the power goes out.....and it will. I just referred Ken and Fortified Energy Systems to my neighbor and she is going to hire them too. Look no further, they are specialists in this field and all techs are licensed, insured and bonded.

Good work

Very professional, fast and efficient all the way around. I would most definitely recommend this company. I am a very happy customer. Thank you Kenny for the great experience working with you

This was a complex project handled extremely professionally. Great job Ken!

Ken was upfront with everything and he took his time to explain to me what had to be done.

Ken was completely professional in every effort of the issue at hand. He was more than willing to get the job completed in a timely fashion and extremely easy to get along with. I would highly recommend him any time.

I would definitely use Fortified Energy Systems next time I am in need of electrical work. Kenneth was very professional/experienced and friendly, I made a new friend.

Ken was a pleasure to work with. Very knowledgeable and good at explaining how and what things are done. Would definitely hire him in the future and highly recommend his expertise in this field.