Footprints Floors McKinney

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17 Years In Business

Company Details

Contact

5900 South Lake Forest Drive, Suite 300
McKinney, TX 75070
https://footprintsfloors.com/mckinney

Hours

  • Mon: 8:00 AM - 6:00 PM
  • Tue: 8:00 AM - 6:00 PM
  • Wed: 8:00 AM - 6:00 PM
  • Thu: 8:00 AM - 6:00 PM
  • Fri: 8:00 AM - 6:00 PM
  • Sat: 9:00 AM - 3:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Hardwood
  • Laminate
  • Carpet
  • Vinyl
  • Tile & Stone
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.5
424 Verified Reviews*
  • 5
    323
  • 4
    64
  • 3
    23
  • 2
    9
  • 1
    5

Highly rated for

  • Quality
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 424 results
5.0 David D. Plano, TX
7/3/2024

We had around 6 quotes. Out of all the vendors Alan shot us straight from the beginning. He stated what he could and could not and what his thoughts were. He discussed our concerns and needs and was able to deliver. Very good experience. I would recommend this company again and we will use them again. He perfectly blended the new wood floors with our existing one.

4.5 Patricia P. Mckinney, TX
4/29/2024

Excellent work ! Very happy with the end result. Customer service oriented. Good products used. They take care of moving your furniture.

5.0 Valerie Studer Google Review
12/1/2023

Footprints Floors did a wonderful job with our new tile floors. From the very beginning Alan was so responsive and professional and I was very impressed. A detailed estimate was presented in writing and every change was documented and signed off on. The crew that installed the tile was so good. Not only were they skilled, they showed up every day on time and worked hard all day. Brice was a great project manager and checked on the progress every day. I would highly recommend Footprints Floors for your flooring needs!

5.0 Frederic Cohen Google Review
11/17/2023

Excellent work and i am super pleased with the result. Outstanding project management from Brice, who gave me lots of great advice. Fantastic execution from the team, competent, respectful and professional. Not to mention a good commercial offer as well ! I warmly recommend Footprint Floors!

Response from Company:

Thank you for your 5-star review Frederic! We're thrilled to hear that our flooring team provided you with exceptional service and that you're so happy with our customer care. We believe that diligent craftsmanship, courtesy, and management are all key factors in providing the best possible experience for our customers, so thank you for noticing! We are glad our efforts hit the mark with you. Thank you for taking the time to recommend us so highly and for trusting us with your flooring needs. Have a great day!

5.0 Allen Pack Google Review
11/3/2023

Replaced some hardwood planks that had water damage. Great work!

Response from Company:

Thank you Allen. It was straightforward and something we've done hundreds of time. It turn out great, and the baseboard being replace was the right choice. Thank Alan

5.0 Grace Griffith Google Review
10/24/2023

Footprints floors has been one of the best companies we’ve worked with in home design/construction. We’ve worked with them twice for two separate projects on two separate homes. Both times they exceeded our expectations with their level of service and communication. Alan, the owner, met with us at the beginning to talk through our project this last round. Alan has always made us feel assured that our project will go smoothly while also giving us his honest opinion about the timeframe and any hiccups we might run into along the way. For the oversight of our project we worked with Brice, who gave us updates about the work just about every day and made sure the project finished on time. He and the crew were punctual and the project finished before we expected. We are extremely pleased with our floors and highly recommend this company to our friends and neighbors!

Response from Company:

You're both a pleasure to work with. Our philosophy is all about communication and transparency. Here in Texas theres always something going on with the slab, but we know what to do, and keep the transparancy to keep the floor prep costs down. Let us know if you need any bathrooms remodeled, as we've done your wood floors. 🙂

5.0 Susan Hearst Google Review
10/23/2023

Job: Bathroom floor retile Alan came on time to quote the job and was able to send a crew a few days later. The project manager Brice came to verify the crew and materials. The guys worked hard all day, removing the old tiles and installing the new tiles. The job was done perfectly in one day and looks great. Brice came back to check the completed project and pick up a check.

Response from Company:

We are so appreciative of your kind review Susan! Thank you for the compliments on our team's punctuality, dedication, and timeliness during your bathroom tile floor project. We know that fitting in renovations like these into the hustle and bustle of life can be so stressful, we are so glad that our timeline made this project so much simpler for you! Please let us know if there is anything else we can do for you and thank you for using Footprints Floors. Have a wonderful day!

5.0 Jim L. Mckinney, TX
9/13/2021

Outstanding Company. Extremely responsive and highly professional. Our new wooden floor completely matches our "older" floors and is beautiful. Very skilled team. Highly recommend Footprint Floors.

1.0 Hari V. Mckinney, TX
3/17/2021

Had a small dis-coloration on couple of wood planks and invited few floor companies, all of them said not to do the patch work by trying to replace the wood planks but Alan from Footprints said he can get this work done and quoted a reasonable estimate. Alan was polite and pleasant to communicate and hence rated customer service with 3 stars. I had 2 full box of the wood planks and Alan brought labors which I later came to know as sub-contractors. Per our plan we had to replace the section and just not the specific planks but they tried to replace the specific planks and eventually damaged the surrounding planks. They came 3 times to fix it but was unable to complete the work and exhausted the entire 2 full boxes. Alan asked me to get additional boxes and I could not find same wood since it was 12years old. Alan also tried but could not get it. Now the floor in living room is so awful. Alan then offered he will give discounted rate to replace the entire floor, now a few hundred $ work has been converted to several thousand project. I did not pursue with the offer since I was dissatisfied with the earlier work. I had several projects that was planned to remodel bath and kitchen but decided not to proceed with this company based on the bad experience.

Response from Company:

Hari, thanks for the feedback. This $560 repair project was completed 12 months ago. As discussed at the time, the floor showed significant damage in several areas, and we recommended a much larger area be repaired. Small area repairs are at best effort, and have no warranty unless we can take replacement wood to the edge of a room. We have to cut the underside of the groove to lay down the replacement boards. Sometimes they'll sit lower or higher as they can't lock in. We explained all of this, and you agreed to proceed. I'm sorry you're unsatisfied. As a gesture of good we never charged you for the repair, and offered heavy discounting on the labor to replace the floor.

5.0 Zackary R. Plano, TX
10/6/2020

See Ratings

Photos

Footprints Floors McKinney
19
Marble floors
38
Showers in new build home
9
SouthLake new build
17
Shower remodels
2
Custom walk in shower
4
Modern kitchen
5
Wood look Plank
4
Variable length LVP
4
Backsplash
6
Maple hardwood refinish
Custom Marble Subway tile
Custom Showers
6
Laminate over Tile
2
Bathroom Accent wall
2
Pebble Fireplace
Shower in Parker
5
Nucore Laminate install
Staircase
4
Patio in McKinney
2
Travertine Kitchen

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