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18 Years In Business

Company Details

  • Verified Licenses

Contact

4285 Gosey Hill Rd
Franklin, TN 37064

Hours

  • Mon: —
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Achievements

Service Details

    Areas of Expertise

    • Historic Remodels and Additions
    • Whole House Remodels
    • Kitchen Remodels
    • Additions
    • Specialty Woodworking
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.6
    11 Verified Reviews
    • 5
      10
    • 4
      0
    • 3
      0
    • 2
      0
    • 1
      1

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 11 results
    0.50 Richie R. Franklin, TN
    10/22/2020

    Unfortunately a terrible experience. This is long, but if you are considering them, you should read this. Not qualified to do the work that was done. Remodeled 2 bathrooms and the workmanship of the tiling is sloppy and unfinished. The master shower leaked and Andrew kept trying to throw bandaid fixes and now refuses to fix the issue. After the initial leak was detected, Andrew threw some caulk on the drain, which looked terrible, and I let him know that was pealing, amongst other water related issues. He ignored me. I let him know I was going to do a flood test to see how bad the leak was and asked his opinion. No response. I did the flood test and my craw space was a series of waterfalls. He came and put sealer on the grout (anyone who can read the package knows that does not ? waterproof? grout) and then he sprayed foam in the crawl space to, I guess, divert the water so we could not tell if it was leaking. Shady. Weeks later and it is still leaking. But now, he says the leak THAT EXISTED PRIOR TO the flood test (which mind you, is a test of putting water in your shower... where water is commonly found) was somehow caused by the flood test and it is not his responsibility. So by this, he is saying a couple of hours of water in your shower will do years worth of erosion and damage and cause a leak. By this, he is saying if you are due to clean your drain and notice some ponding, then it is acceptable for his entire job to fail because that is essentially what the flood test is. Cowardly, he also stopped answering our calls, BUT, he did that PRIOR to letting us know he was deserting us with his shotty work, so we did not even know what was going on or his stance, and he was ignoring us. My wife called because we got suspicious and he would not know her number, and when he found out it was her and what the call was about, this man of Christ hung up on her!! Absolutely embarrassing! No spine. No integrity. So now we are left with filing complaints, finding a new contractor, and a lawyer. Andrew is one of the least knowledgeable people I have ever talked to when it comes to bathrooms and tiling specifically. And certainly a disappointment to the contractor industry in how he handled our situation. Andrew talked a good game, sold us on his company and their mission, but in the end, he lied to us about their capabilities, lied to us about their integrity, lied to us about being different, and continues to lie to us about this situation.

    5.0 Claire M. Franklin, TN
    8/9/2017

    Andrew and Wes just completed a custom bookshelf installation in my home. Their work is beautiful. They are a great team with exceptional attention to detail. I couldn't be happier with the results. Good communication, there when he said he would be, careful with pets. I highly recommend them!

    5.0 Joy W. Columbia, TN
    3/19/2017

    Andrew and Wes did amazing work and were perfectionist in everything they did! I had several large jobs to be done and I couldn't be happier with their work ethic and professionalism. I have more work to be done and I am using them again!

    5.0 Lucy L.
    11/15/2016

    He did a excellent work incredible man excellent skills did a geat job.

    5.0 Billy '.
    11/14/2016

    Good job, several projects, Andrew extremely easy to work with cleaned up really good, work was top notch.

    5.0 Kim L.
    11/14/2016

    Did a very good job, He arrived on time great communication, Will use him again.

    5.0 Brian W.
    11/14/2016

    Good job, great company great communication did what he said he was going to do.

    5.0 Rebekah P.
    11/14/2016

    Good job, several projects over the last few months, excellent

    5.0 Michael F.
    11/14/2016

    Good job, Has done a lot of work for me. Highly recommend reliable knows what he is doing. Have enjoyed having his work done.

    5.0 Pat G.
    11/14/2016

    Good job, Felt very good with him in my home,

    Photos

    Flautt WoodWorks, LLC

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