First Response Plumbing, Sewer & Drain Services,Inc.

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12 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

20423 State Road 7, Suit F6-105
Boca Raton, FL 33498
http://firstresponseplumbers.com

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
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View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Plumbing
    • Drain Cleaning
    • Leak Detection
    • Renovations
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.5
    321 Verified Reviews
    • 5
      252
    • 4
      44
    • 3
      8
    • 2
      7
    • 1
      10

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 321 results
    1.0 Joe S. Pompano Beach, FL
    4/27/2024

    The water heater pipe and water valve installation have been revised. However, the water valve intended for controlling water flow is inaccessible, as it has been enclosed within the wall. Consequently, there is no means to operate the valve and shut off the water supply. (Please refer to the attached pictures for further clarification.)

    0.50 Yamalia H. Lake Worth, FL
    3/29/2023

    A representative from this company contacted me after I submitted my inquiry. The rep was polite and told me that they were sending a technician to evaluate my bathroom sink at no cost. He said that once the technician finds out what the problem is, he will let me know the price. When the technician (Paul) arrived he was very sweet and took a look at my sink. At first, he said I needed a small part, but then he realized there was nothing wrong with my sink. He stated that maybe one of my Airbnb guests may have tampered with the valve. He said that the valve was slightly opened. All he did was turn the valve on, and my bathroom sink stopped making noise. He did absolutely nothing. I was like That is it, and he said, Yep!" It took Paul less than 2 minutes for Paul to figure out the problem. Paul said there was no charge because he did absolutely nothing. All he did was turn the valve on. He said that he could make up a lie but he is an honest person and would not do that. He was so honest and sweet, that I had to give him a tip. I did not have much in my wallet, but I gave him a little something, so he can get lunch and he left. Five minutes later, Paul came back, saying that he had to charge me 250 dollars. I was in total shock! I think Paul supervisor told him to come back to charge me. I said NO and that I wanted to speak to his supervisor. That is ridiculous to charge someone $250 for doing absolutely nothing, and if I would have known he was going to charge me that, I would have gone with another company. I have had different plumbing companies fix things in my house, and I have never been charged so much money, especially if they did not do any work. The supervisor had the nerve to tell me that even though he did not do anything, the problem was solved and I had to pay $250, but since his technician failed to tell me that, he will not charge me. Please do not use this company! If you decide to use this company, just be aware that they are going to charge you a ridiculous fee, whether they fix something or not. Make sure they give you a quote that you are comfortable with. I normally do not write reviews, but this company got me so mad, that I had to write one. The best way this company can improve is by being transparent and honest.

    5.0 Linda L. Highland Beach, FL
    1/3/2023

    First time we used this excellent service! Paul did an excellent job, taking the toilets apart, asking relevant questions, and working over two hours! We would highly recommend this company based on the hard work this man accomplished today!

    5.0 Stacy J. Boca Raton, FL
    11/26/2022

    We highly recommend this company. We have only had a very positive experience with their professionals. They get the job done right every-time.

    3.5 Tim W. Fort Lauderdale, FL
    8/13/2020

    Overall, did the job right bit seems overpriced. Good company to call.

    5.0 Suzan J. Fort Lauderdale, FL
    10/28/2019

    I've been using this plumbing company for a few years and every time I am amazed at how they show up on time and do an excellent job. When I was shopping for a new shower head and didn't know which to buy, the owner was nice enough to let me send photos to his cell phone so that I was sure to buy the appropriate items. Their personalized service is a rarity these days. Their technician, Dimitry has performed the recent jobs and is always polite and completes the work with a smile.

    5.0 Alex M. Boynton Beach, FL
    10/8/2019

    A very responsive company. Jon was very helpful and the work was priced right. Ben the technician who performed the work was very personable and efficient. First Response Plumbing is now on my "Favorites" list. Thank you.

    5.0 Lee K. Tamarac, FL
    6/26/2019

    Jon was courteous and responsive. Started the project in an hour after the initial contact.

    5.0 Ron B. Coral Springs, FL
    5/4/2019

    They came on time, they was early. Did a great job with clean up and the tech was very nice and friendly. Thanks

    5.0 Elizabeth T. Boynton Beach, FL
    4/19/2019

    Fred who came was knowledgeable, courteous and certainly deserves 5 stars

    Photos

    First Response Plumbing, Sewer & Drain Services,Inc.

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