HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process100% Recommended
14 Years In Business
Company Details
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: Closed
- Sun: Closed
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
View All Offerings and Cities Served
Reviews
Write a Review
Showing 1-10 of 90 results
5.0
Nancy H.
Silver Spring, MD
5/21/2014
Adrian arrived at the designated time. Performed the repair and explained all of the details to me. He was polite, courteous and his cost was reasonable. He was very professional and I would recommend Factor to anyone. Quite refreshing to have such a positive experience.
N/A
Jennifer L.
Silver Spring, MD
4/2/2013
I called Adrian about my dishwasher. Based on what I told him he thought he might be able to repair it for a reasonable charge. After looking at it he felt the repair would be too costly and that I'd be better off getting a new dishwasher. He then showed me reasonable, reliable options online and gave me other money-saving advice and tips. I did have to pay his service fee but his honesty at telling me my dishwasher wasn't worth fixing and his assistance in helping me get a new one were worth the fee. If I have other appliances that need repair I will call Adrian.
N/A
Maxine H.
Takoma Park, MD
3/28/2013
Adrian showed up on time, saved me money by not doing unnecessary repairs, and got my dryer working perfectly in a very short time. He is very friendly and doesn't mind answering questions. Even though he was there to fix my dryer, he didn't mind looking at my dishwasher and refrigerator and answering a few questions. I really like this person and will certainly call him next time I need an appliance repaired.
N/A
Karen N.
Silver Spring, MD
3/28/2013
We were very impressed by Factor Appliance -- they were super helpful over the phone and described how to fix the problem ourselves, including the website that we could order parts direct. In the end we decided to have them out to do the work anyway since it would be faster, but still ... our new favorite repair company!
N/A
Rockville, MD
3/26/2013
Looked at various options to solve the problem. Came up with a cost effective approach. Provided general guidance.
N/A
Potomac, MD
3/18/2013
Corteous.
N/A
Erin B.
Poolesville, MD
3/16/2013
Very pleasant experience. I will definitely call Mr. Laughlin again.
N/A
David B.
Rockville, MD
3/14/2013
Responsive, flexible, & thorough.
N/A
Joe C.
Potomac, MD
3/10/2013
Quick to get an appointment and extremely helpful. Didn't have to worry about him selling me something I didn't need. Will definitely call again when needed.
N/A
Jean S.
Greenbelt, MD
3/6/2013
Honest and trustworthy - highly recommended
Find More Pros
HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.
To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
