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Respect, LLC dba Mover Van Lines

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5 Years In Business

Company Details

  • Bilingual

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Contact

6807 Ponderosa Way, A2
Las Vegas, NV 89118
https://www.movervl.com/

Hours

  • Mon:
  • Tue:
  • Wed:
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  • Fri:
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Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Custom crating of high value items
  • White glove full service packing
  • Residential and Commercial moves
  • Short and Long term storage
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Deals

Cost Information

  • Free Estimates
  • Credit Cards Accepted
  • Free Offer

    Free Offer! Get One TV pack free when you reserve with us

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Ratings

3.5
162 Verified Reviews
  • 5
    95
  • 4
    14
  • 3
    1
  • 2
    5
  • 1
    47
Showing 1-10 of 162 results
1.0 Brian L. Chino Hills, CA
1/12/2024

If only I could give negative in the star rating - they do not deserve any ratings at all, they actually deserve to be put out of business. Avoid hiring this company at all costs. Regrettably, we failed to conduct proper research before engaging their services. I strongly advise thoroughly scrutinizing any potential moving companies before making a decision; they represent the epitome of unethical behavior. This company engages in deceitful practices, theft, and dishonesty. Our move from California to Colorado turned into a nightmare. It took them over 15 hours to pack our belongings, and every piece of furniture suffered damage, some irreparably. Moreover, they stole items from us. Despite following their claims process (CSI claims, which is laughable), when we rejected their offer, we were forced to pay $375.00 for arbitration, which proved futile. Apparently, because the claim exceeded $10,000.00, the moving company could disregard the arbitration agreement. We've lodged complaints with the Department of Transportation and the Better Business Bureau. Our last resort is hiring a lawyer, yet the expenses continue to mount. It's always the consumer bearing the financial burden while the moving company evades accountability. I'd find some relief if this appalling excuse for a company ceased to operate. To add insult to injury, they mishandled our BMW motorcycle, despite being unlicensed to transport automobiles. Not to mention this whole process has taken us over a year and still have no resolution in sight.

0.50 Adam K. Los Angeles, CA
12/14/2023

We moved from California to New Jersey in June 2023. They failed to delivery 1/2 of our big furniture as well as our filing cabinet with important papers including GIA certification, Tax documents, etc...They managed to lose a complete day bed set, a twin xl mattress and boxspring (they only provided the metal fraim - what a joke), a 42" TV, an $1100 upholstered Ethan Allen chair, our filing cabinet, and a heavy 36" wall mirror. Their customer service just continued to tell me, " we are sorry, our warehouse cannot locate it". "please file a claim". We even paid an extra $1000 for expedited delivery and they refuse to give us even a penny back because they say that 1/2 the stuff was delivered on time. They have no logic and only care about making money any way that they can get away with it. There was absolutely no empathy or consideration for our family of 4, including two toddlers. They are pathetic and should be held accountable. DO NOT USE THEM.

0.50 Marina H. Glendale, AZ
10/23/2023

This company has no respect for the items they are entrusted to move. Yes I expect things to break during a move but not to have legs of tables, chairs and piano all snapped off (all solid wood furniture.) File cabinet was dented right in the front by the lock. Literally heart broken and praying I can get items fixed but know I will not get much from the insurance claim. Just an awful company and so glad that home advisor will not match them with people and hopefully they will kick this company off their site all together

0.50 Jessica M. Smithville, MO
6/23/2023

We spent thousands on professional movers because we were moving out of Nevada and wanted to make things easier. Mover Vans was awful and made this move extremely stressful. This turned into a six-month-long customer service nightmare. The movers who unloaded the truck were day laborers hired online- not professionals. Many broken and damaged items. Several lost items. Extremely unprofessional behavior from the unloading crew. The insurance process was terrible. Seriously use anyone else. These guys are a joke.

0.50 Bobby R. Yuma, AZ
6/13/2023

This was a miserable moving experience. We were passed on to a variety of contractors rather than working directly with one team as promised. The truck was late and was involved in an accident during transportation. Luckily no one was hurt, but it caused thousands of dollars in damage to our personal items and significant delays. It has been nearly impossible to get any information via phone or email regarding our claim and months later we have still yet to have the issue resolved.

1.0 Dana C. Bellflower, CA
6/5/2023

Would appreciate accurate estimates. Coming to do actual estimates rather that underestimating and overcharging. The company promised to process credit card payment and did not and then only wanted cash or money order after our items were picked up and loaded into the moving van.

0.50 Karen R. Tyler, TX
5/24/2023

Beware, not trustworthy, do not abide by their word, no communication skills not local movers but they are moving brokers. DO NOT USE THIS COMPANY.

5.0 Axelrod R. Las Vegas, NV
3/26/2023

The movers worked very efficiently and helped us arrange our furniture in a storage unit and saved a lot of space. We plan to hire them again to move our furniture from the storage unit to our new home two months later.

5.0 Johnson L. Las Vegas, NV
3/26/2023

I chose this company based on their availability for our move date. I would highly recommend them to anyone who is moving. They were on time, careful with our belongings, and professional.

5.0 Ronald j V. Las Vegas, NV
3/25/2023

They were very professional, courteous, and helpful with our move. They did a great job and we were impressed by their professionalism and friendly attitude. It was well worth the money spent.

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Respect, LLC dba Mover Van Lines

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