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HomeAdvisor Screened & Approved

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Learn about our screening process

10 Years In Business

Company Details

  • Verified Licenses


  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials


Service Details

  • Commercial Work

Areas of Expertise

  • Domestic Water, Natural Gas, Sewer Drains, and Plumbing Appliances
  • Commercial, Medical, Scientific, Residential, Industrial
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered


43 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 43 results
5.0 Nicolas P. Los Altos Hills, CA

They responded within hours and were on the spot to fix things at light speed. very crisp in their estimate and prompt to fix mu sum pump. Francisco was outstanding. He went out of his way to find the right gear and fixed things in no time Highly recommend them.

5.0 Elaine B. Los Altos, CA

Excellent. The owner Robert is very smart finding solutions. His staff is terrific and very helpful. We needed an electrician as well and he hired a fantastic company for us.

5.0 Tina B. Menlo Park, CA

I did a bit of research even though we had been without hot water for about a week. Mainly because we had roofers working and no roof where the water heater would be going in the garage. I received a call from Robert before we were ready for the project to begin and wrote down his info including the quote. I wanted a long warranty and not many companies were offering the 12 yr warranty. That was a plus, and when I finally made the decision to go with Facilities Plumbing and Drain I called Robert and he said Frankie could come right away...within the hour...it was about 550PM!! He indeed showed up and went straight to work with a smile. What a great attitude he has, especially considering he had been working since 7am. Hot water heater installed and he cleaned up everything too. Very professional, very nice and efficient.

5.0 Matthew M. San Francisco, CA

Robert and Franky were great. Just nice people to work with. Our water tank sprung a leak on a Monday, and Facilities Plumbing & Drain gave me a quote and finished the work on Tuesday (only 24 hours without hot water!). The cost was in the range of other quotes I got (not the cheapest, but definitely not the most expensive, and they installed a top end Rinnai unit). Given the quality of people I interacted with, the work product, and how quickly they got the job done, I would say I got very good value for the price I paid. I would definitely hire them again.

5.0 John M. Dublin, CA

Got back to me quickly and did a professional job.

5.0 Lisa A. Oakland, CA

Prompt, helpful, thorough!

5.0 Elsie C. San Francisco, CA

they were great

4.0 Yogesh N. Saratoga, CA

Good job

4.5 Ann S. Santa Clara, CA

Arrived in a timely manner. Provided all paperwork as requested. Good verbal communication.

3.0 Carol O. Mountain View, CA

I feel I was lied to about the cost.


Facilities Plumbing & Drain
Drainage issues
1000 story picture
Whole house water filter
Starbucks 100-Gal heater

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Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.

NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
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