Established Moving and Storage of Spokane, Inc.

3.28 |17 Verified Ratings
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Established Moving and Storage of Spokane, Inc.

3.28 | 17 Verified Ratings
Write a Review

206-620-1700

565 Andover Park W, Suite 100
Tukwila, WA 98188
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Profile
Established Moving and Storage of Spokane, Inc.


We are a locally owned and operated company that values honesty and integrity, and stands behind our work. We specialize in moving any size home. We pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction.

Achievements

Learn how HomeAdvisor screens and approves their pros.

Service Area

  • Seattle
  • Tacoma
  • Auburn
  • Kent
  • Bellevue
  • Redmond
  • Federal Way
  • Renton
  • Sumner
  • Everett
  • Issaquah
  • Kirkland
  • Puyallup
  • Sammamish
  • Vashon
  • Gig Harbor
  • Mount Vernon
  • Bremerton
  • Sedro Woolley
  • Medina
  • Mill Creek
  • Maple Valley
  • Bothell
  • Pacific
  • Bainbridge Island
  • Black Diamond
  • Snohomish
  • Port Orchard
  • Seahurst
  • Preston
  • Lynnwood
  • Lakewood
  • Anacortes
  • Hobart
  • Mercer Island
  • La Conner
  • Milton
  • Bonney Lake
  • Sultan
  • See All >

Services Offered

Moving
  • Local, In-state Moving Service

Areas of Expertise

  • Moving

Quick Facts

Business Hours
(Please call to confirm)
  • Free Estimates

Credentials

In Business Since: 2017
Memberships & Affiliations
  • American Moving and Storage Association
State Licensing
Trade: HouseHold Good Movers (In State)
License #: 3064331
Expiration: 12-31-2021
Insurance
Type: General Liability
Amount: $200,000
Expiration: 12-23-2021
Type: Other
Amount: $200,000
Expiration: 12-23-2021
Type: Automotive
Amount: $1,000,000
Expiration: 12-23-2021
Screening
HomeAdvisor Screened. View Details

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To find more licensing information for your state, visit our Licensing Requirements page.
 

Photos
Established Moving and Storage of Spokane, Inc.


My Work
1 Projects
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Ratings & Reviews
Established Moving and Storage of Spokane, Inc.

Real feedback from real homeowners.
Learn more about this pro by reading the ratings and reviews below.
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Showing 1-10 of 17
  Page 1 of 2
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5.0   |  
Crew did a very difficult job in a cheerful, efficient manner. Supervisor was responsive to our needs.
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0.5   |  02-01-2021
Review by Vrunda K. in Tacoma, WA
Massive disaster! They lie in their quotes and prices. Would never ever hire them awful company.
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4.0   |  
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2.0   |  
Where to start! 1. STRIKE ONE: After I hired the movers, Mitchell told me I would get a 1-hour notice before the movers arrived. I got ZERO notice. They just showed up at 9AM. And because I was not quite ready, I paid them to sit in my driveway for about 5 minutes, since they start charging from the time they arrive. 2. STRIKE TWO: One of the movers asked me 3+ times, ;Do you want this in the truck?, & Is this going in the truck?. What the h*** made him think I didn't have to take EVERYTHING out of the apartment when I moved? 3. STRIKE FOUR: I told Mitchell before the move that I may need help taking at least the headboard off the bed frame to make it easier to move. The movers must not have gotten THAT memo, because THEY ASKED ME FOR TOOLS to partially dismantle the bed. IT'S NOT MY JOB TO PROVIDE TOOLS to THE MOVERS. 4. STRIKE 5: The older driver had the personality of a rock, and should not be working in customer service. I felt the whole time, because he seemed cranky, like I was inconveniencing him to move my stuff. 5. STRIKE FIVE: When I texted Mitchell after the move to tell him what went sideways, he told me he'd call me to make things right. He never called. In fact, since Mitchell did not call me as he said he would, so we could clear the air privately, is the reason I made my complaints public. I worked in retail an customer service positions for 30 years. A sure-fire way to drive customers away is not following through on what you say you will do (it happened twice with just Mitchel alone). NEWS FLASH: When you do not follow through, it is necessary to genuinely apologize, without giving excuses, and then try your d*** best to never let it happen again. The only way a business can build trust and a positive rapport with customers, is to do everything they can to earn and keep that trust, NOT tear it apart with false promises and bull***t. No, I will not use Established moving ever again because they absolutely lost my trust in them. PS Just as another reviewer said, I told Mitchell ahead of time that I may need the movers to partially dismantle my bed for ease of moving. What did they do otherwise? THEY asked ME for a tool to partially dismantle the bed. What GOOD moving companies do is CARRY TOOLS JUST IN CASE THEY ARE NEEDED. DUH, DUH, AND MORE DUH. One more thing: Established Moving has a 2.5 star rating on the Better Business Bureau website. Buyer(s) beware!
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1.0   |  
This was our second time to use Established Moving services. We first encountered them while touring an apartment complex. We noticed they took great care in wrapping and protecting the items. We got a card from one of the guys and soon booked them for our upcoming move. It was a great experience. The guys showed up on time, walked the house with us, identified items to move, and took great care of our belongings. They communicated closely with us and made sure we were approving of them. My husband and I agreed to use them for our next move when we found our new home. The next move did not go so smoothly. In fact, if the second move had been the first move, there would not have been a second. We would not have even given them another chance. The three men showed up at the end of the planned arrival time, which was fine. The weather was not good that day. (It would end up being a record rainfall day.) The lead mover had me sign the paperwork, basically a sign-here/initial-here process. Nothing was explained to me, and I had the understanding this was just to start the clock for the move. We walked them through the house and identified items to be moved. They went to work. We had to keep a close eye on them. They wrapped our items but then turned them upside down to move them, often using the edges or corners of our furniture as a fulcrum to reposition our items. They placed adhesive directly onto the upholstery of our white sofa. They worked quickly but not in a careful manner; it seemed as if they were rushed and inattentive. We alerted them to be extra careful with one item that was an antique and was quite fragile. This would have to be repeated multiple times. Once the truck was loaded, we made our way to our new home. They did lay blankets at the doorway to minimize tracking debris into the house but continued to track up and down the stairs with their wet and dirty shoes. They tried to move large pieces of furniture with one person. One man tried to move the fragile antique hall tree down the stairs BY HIMSELF. It was not until my husband told him to not do that, did he stop and wait for help. As they were unloading a chest from the truck, we heard a bang. I happened to be within sight and looked over to see what it was. The movers were looking around to see if this had been witnessed. No one told us our chest had been dropped. My husband asked, â Did something get dropped?â To which the lead mover replied, â Yeah, it was the new guy,â and kept on about his business. When we unwrapped the chest, there was a large hole in the top of the dresser. Again, it had been turned upside down to be moved. My husband spoke to someone on the phone who instructed us to submit a claim form, however no form or further instructions were given to us. I did find out from one of the movers they had a large 3-bedroom home to move after our job. Not sure if they felt pressured to complete our move and get to the next job. No one from Established contacted me or provided me with a claim submission form, in spite of our request for one and multiple attempts via phone and email to obtain one. I submitted an email on 12/26 requesting instructions to submit the claim for damaged furniture. After no response to my email, I called on 1/4 and spoke to Mitch who told me he would be sending me an email that same day and that we should have a resolution by the middle of the next week. That email never came, and I called back on Sunday to inquire further. I spoke to someone who said he would have Mitch get back to me on Monday the 6th. Today is 1/11, and I have had no contact from Established Moving.

1 of 1 users found this review helpful.

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5.0   |  
My movers were Luis and Mitchell and they did a great job when moving my mother's stuff. We had a last second issue that required a last second change, and they handled it with no problem. They packed up our stuff on the truck quickly and padded the furniture so it would not get dirty or damaged, and unloaded it the new location according to our direction.
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5.0   |  
move went smoothly and Est. did a good job
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4.0   |  
The two movers were efficient with the time while also respectful of our home and belongings. I will hire them again when needed.
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5.0   |  
Review by in Tacoma, WA
Very professional staff.
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5.0   |  
Review by in Arlington, WA
Three young men carefully transferred my furniture. They were polite and efficient!
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Showing 1-10 of 17
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  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
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  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
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  10. Identity Verification (Reverse Phone Lookup)
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