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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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Learn about our screening process

46 Years In Business

Company Details

Contact

Serving You Locally
Salt Lake City, UT 84115

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Air Conditioning Repair, Maintenance & Installation
  • Heating & Furnace Repair, Maintenance & Installation
  • Plumbing Repair, Maintenance & Installation
  • Electrical Repair, Maintenance & Installation
  • Emergency Heating, Air Conditioning, Plumbing & Electrical Services
View All Offerings and Cities Served

Cost Information

  • Free Estimates

Ratings

4.3
22 Verified Reviews
  • 5
    16
  • 4
    4
  • 3
    0
  • 2
    0
  • 1
    2
Showing 1-10 of 22 results
5.0 Athena L. Farmington, UT
7/17/2022

Professional, kind and timely.

4.0 Marty P. Centerville, UT
7/14/2022

Customer service excellent. Immediate return to repair and/or modify a small issue. The back up what they say.

3.5 Gwen L. Holladay, UT
8/8/2021

Good

5.0 George W. Layton, UT
10/20/2020

Great job.

5.0 Roseanne P. North Salt Lake, UT
7/9/2020

Our A/C stopped working at 10pm on 7/7. I made several calls to other companies who advertise "same day service" only to learn they couldn't get a technician to help us for days. I called ESCO and they had a technician "Norman" at our home on 7/8. Norman went through a methodical and detailed process for isolating the problem and then worked out a solution that had us up and running by the time he left that day. We've had several companies service out A/C over the years and we've never had a tech do such detailed and thorough diagnostic work. We wouldn't hesitate calling ESCO in the future.

5.0 Shelley R. Magna, UT
5/31/2020

Very professional great work there were done in the timeframe they gave overall great work

0.50 Griffin S. Salt Lake City, UT
11/5/2019

I had ESCO inspect my AC unit after it stopped working. The inspector was great and he sold me on the Priority Club membership, which he told me I could cancel anytime at no cost. After determining my AC unit needed to be replaced I had someone from their sales team come to give me a quote. The sales agent looked at the AC unit for less than a minute and then gave me a quote without inspecting the HVAC system to determine its needs (he also did not ask about the number or placement of registers/vents throughout the house). Upon suspecting the quote was high, I received 3 other quotes. The sales teams from the other companies each spent over an hour thoroughly inspecting the HVAC system prior to giving me a quote for a system tailored to my home and needs. These quotes were thousands less (and in one case less than half the cost) than what ESCO quoted me. From the poor experience with ESCOs sales team and from not choosing them to replace my system, I called to cancel my Priority Club membership the first week of October. The lady I chatted with told me the membership was cancelled and I would not be charged again. On October 18th I was charged again for the membership and I contacted them via their ticket system on their website requesting the cancellation and refund. After not hearing back for 2-3 weeks I just called again today and was told the membership is a one-year contract and it had cost $40 to cancel. ESCO seems to be employing bait-and-switch tactics while also providing less than stellar sales experiences with abnormally high price tags.

5.0 Georgene S. West Jordan, UT
10/3/2019

Outstanding--contacted me immediately, came out the same day and made arrangement to install my new furnace at my earliest convenience. Very kind and likable people. It was an unusually pleasant business meeting.

4.0 Jason R. Tooele, UT
9/16/2019

no comment provided

5.0 Kymberli W. Layton, UT
8/22/2019

I'm switching from Any Hour Services because ESCO is upfront about providing a job ESTIMATE. Any Hour required a techician to come to my house before they would even offer a ballpark figure so I could plan or compare providers.

Response from Company:

Hi this is Elizabeth from ESCO thank you so much for your feed back. Im so glad we could help.

Photos

Esco Services Plumbing

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