Energy Sharks

Energy Sharks was there to help an already tough situation when my AC unit needed to be replaced. From the beginning, they had fast response and provided great communication throughout the process. Installation of the new unit was fast, professional, and organized. Overall great experience

Had EnergySharks install a new upstairs unit, some new ductwork and an attic fan. The price was reasonable, the warranty coverage was great, and the work was completed quickly. However, I noticed last year that the attic fan stopped working, but it had a lifetime warranty so it should be a quick fix (I thought). I was wrong. Over the last 12 months I have called 10 times about this issue (I keep a log of calls). I've talked to Tonya at the office several times, and each time she said someone would call about the issue. Call-backs rarely happened. I did talk to a technician twice, who said these fans rarely break - which could be true, but I still needed it fixed. On the second call after some troubleshooting the technician agreed that it should be replaced but then never followed through. I had a friend give me the owner Phil's phone number - I called and left a message but was never called back. So this is a buyer beware warning - the work they do might never need servicing, but if the warranty is needed, be prepared for a long, frustrating fight. The attic fan is not expensive item, but I've seen no indication that the response from Energy Sharks would be different if there was a major equipment failure. The warranty should be honored either way. I hate to leave a negative review but I'm not sure what else I can do.

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I hired Energy Shark Air and Heating. To install a new AC system. After explaining to Phil the owner, my current system is short cycling. He explained the old unit was definitely sized wrong He said I needed an additional return ductwork for $750. ( I realize now the new AC system would have been sized correctly, so the additional ductwork, return was not actually necessary). However, I finally changed the filter a year later. Because the ductwork was not installed correctly. When I removed the filter I noticed a hack job, the truss was cut and the duct was squeezed through the truss in the the shape of a tear drop. When I brought this to his attention, I included comments from peers in his industry. They all agreed the installer did a horrible job. He called them all idiots!! He explained to me his installers had no choice because the opening could not fit the ductwork. When I went up to my attic to inspect what he told me. There definitely is a lot more workable space to have it installed correctly without cutting the truss and squeezing the duct into a tight space. The ductwork is incorrectly installed and could have been done more professionally. Phil did have his installer call me to repair!! I refused to allow them to return. If they thought the installation the first time was good, to leave it in that condition. I am afraid to allow them back to do anything in my house. I am demanding a full refund amount of so I can hire a real professional company to do it right !! ( I have photos to prove my situation).

The pro did a very good job

Great job great price

I called this company last minute as my heat pump went out, and I needed a replacement ASAP. They came out the very next day as it was in the 90° and we were leaving that next day for vacation. They were prompt and courteous. I would defently recommend them.

Issues with the system nonstop. They told me to go find another York dealer and follow up with them

These guys got the job completed before other companies returned phone calls. They're now my go-to guys for hvac.

Great people, great work, fair pricing and on time with everything replacing upstairs residential HVAC unit. An â A+â project !