Edwards Plumbing & Heating, Inc.

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62 Years In Business

Company Details

  • Verified Licenses


3830 Packard Road, Suite 203
Ann Arbor, MI 48108


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Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Sewer Replacement & Repair
  • Furnaces Install Service & Repair
  • Water Heater Install & Repair
  • Faucets Fixtures & Pipes Install & Repair
  • Air Conditioners Install Service & Repair
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted


330 Verified Reviews*
  • 5
  • 4
  • 3
  • 2
  • 1
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-10 of 330 results
3.0 Matt P. Royal Oak, MI

Very expensive

5.0 Alex Kalymon Google Review

Good job

5.0 Christian Davis Google Review

Nathan was Very professional, gave great advice and overall good knowledge of the issues

Response from Company:

. Hi Christian, thank you for taking the time to review Edwards Plumbing and Heating. We're glad to hear that Nathan was professional and gave you great advice. We strive to provide the best service for all our plumbing needs. Thank you for your support.

5.0 Beth Google Review

Very knowledgeable, conscientious and did a great job.

Response from Company:

Hi Beth! Thank you for your kind words about Edwards Plumbing and Heating. We are so glad that you had a great experience with our plumber. We strive to provide the best service possible!

5.0 Rachael Siy Google Review

Billy was kind, polite, and efficient. He did a great job replacing our toilet. I will be asking for him the next time we need a plumber! Thanks Billy!

Response from Company:

Thank you so much for the kind words, Rachael! We are so glad to hear that Billy was able to provide you with the excellent service you deserved. At Edwards Plumbing and Heating, we strive to provide our clients with the best plumbing services possible. We are so glad that Billy was able to meet your expectations and we hope to be able to provide you with the same excellent service the next time you need a plumber. Thank you for choosing us!

5.0 Debra Broaden Google Review

I was very pleased with the service from the time I called until the service tech,Dylan , completed the job.

Response from Company:

Hi Debra, Thank you so much for your kind words about Edwards Plumbing and Heating! We are so glad to hear that you were pleased with the service from the time you called until Dylan completed the job. It is our mission to provide customers with the best possible service and we are delighted to have done that for you. We appreciate your business and thank you for choosing Edwards Plumbing and Heating.

1.0 Stan J. Detroit, MI

- [ ] On March 26 one of their plumbers came out because I had a flood in the basement. The end result was to have the drain snaked. The plumber waited until he got all his tools out of the truck and back in the house before he even gave me a price of how much it was going to cost and I had to ask him. He proceeded to chisel and hammer the floor drain plug off. When he finally got the plug off it was damaged to the point where it would not go back on and the outer rim of the pipe coming out of the floor was damaged (uneven) too. When he finished he asked me if I wanted him to put a new plug on. So I told him yes because apparently the old plug will not go back on. He then told me an astronomical price of how much the plug would cost that. He suggested that I go to Home Depot and I could get it a lot cheaper. When I looked at the time Home Depot was in the process of closing, so I just said Iâ ll pay for the plug from you. The plumber then says oh I forgot I donâ t have any and then tell me what size I need to buy when I go to the store the next day. When the job is complete I gave the Edwards plumber my credit card information, he then told me when he gets into the truck and gets everything situated he will send me a receipt via email. I never received a receipt. The next day I went to Home Depot and purchased a plug the size the plumber told me to get. When I went to install the plug it was the wrong size the (Edwards) plumber told. So I had to go back to Home Depot and purchase the right size. Fast forward to a text message I received on June 10th, 2021 in regards to an outstanding invoice from my services on March 26th,2021. When I called Edwards plumbing to find out why I am receiving a text message saying I have an outstanding invoice the lady on the phone did not care about anything other than collecting the payment. I explained the whole situation from top to bottom and she still disregarded everything I said and kept asking me how will I be making a payment. From there I ended up speaking to another person which I assume was from billing. She told me that she was going to look into it, forward to a manager and I was going to hear back. It is now July 5, 2021 and I never received a call back Nor have I heard anything from Edwards plumbing about the situation. So today July 5th, 2021 I called around 10:00 AM and I was told that the person in billing was on the phone and they will call me back. I waited about an hour and a half to an hour and 45 minutes for a return call and never got it back. So I decided to call back and I was told by the first person to answer the phone that they were closing at noon now itâ s around 11:50 AM. That person stated that they would forward the information over to their manager which was basically the same thing that I was told back on June 10th of 2021. I have no idea whatâ s going on with their bookkeeping or their customer service but surely I will not be using them ever again this was my first, only and last time using Edwards Plumbing.

5.0 Brian N. Berkley, MI

Connor Riblett was a great plumber, who went the extra mile. He suggested a camera snake when his regular snake did not detect any clogs in our sewer line. When a lot of roots were found in the clay sewer pipe near the house, he offered to pull the worst of them out with a snake. When the roots proved to be more than a snake could handle, he showed us the problem away from the house on a camera snake, which confirmed our need for jetting.

4.0 Sandra B. Happer Woods, MI

Did a good job

5.0 Robin R. Pontiac, MI

Gave me a price extremely similar to other firms, BUT Edwards included a complete repair of the sinkhole in my street (some other firms told me I would have to fix that part myself for the same price!). They also gave me a written estimate which I needed to get financing (another firm did not). They were friendly, professional, worked extremely hard, and even the city inspector (who I spoke to before my final hire decision) said that Edwards would complete the job the way it should be done. Took 2 days total: first day, they excavated the street and repaired the line, second day, they passed inspection and fixed the street. Worked all day (didn't even see them take breaks). This is major work: spend your money wisely. Edwards is recommended.

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  3. Verification of State Business Filings
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