HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

25 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Synthetic Turf Installation
    View All Offerings and Cities Served

    Cost Information

    • Free Estimates
    • Credit Cards Accepted

    Ratings

    4.4
    7 Verified Reviews
    • 5
      6
    • 4
      0
    • 3
      0
    • 2
      1
    • 1
      0
    Showing 1-7 of 7 results
    1.5 Eric D. Los Angeles, CA
    5/4/2021

    The product itself is great, but I experienced way too many issues with the service and the follow-up. The crew showed up an hour later than scheduled - no big deal. The lack of clean-up diligence was not only unprofessional but it was downright dangerous. Scattered around, I discovered a razor blade, a half-dozen irrigation spikes, several pieces of PVC irrigation pipes, and remnants of the crew's lunch packaging - ANY of which could have been very harmful - or even deadly - to my new puppy. When I alerted Seth to this, he said the office would call me to follow-up. They never did. A week later, I discovered that the crew accidentally cut the wiring to my irrigation and therefore my entire yard was receiving no water for ~10 days, amid a heat wave. I reached out to Seth and he ignored my text. I called the office the following day and Seth said he would handle - that a team member would come out on Sunday. They never did. I texted Seth at Noon and at 6pm on Sunday to check in, and never heard back. The following day, I called the office again. They sent someone out same day and let me know that Chris (the owner) would be reaching out to me. I never heard from him, but the issue was fixed that day. I know am hoping that all of my now-browned landscaping will come back to life. The other thing that's frustrating is that, even though there's fine print on the invoice to address this, Seth never actually brought up the risk that the sun reflecting off of my windows might burn/melt the turf, and that the warranty would not cover it. You would think that they would verbally describe this to you since it's the ONE thing they carve out of their warranty. At least give homeowner's a chance to assess the situation. One might choose to NOT put turf in certain areas, if they were properly informed. Anyway, I am happy with the product, but the rating is a reflection of the abysmal customer service I just dealt with and the potential long-term damage to my landscaping.

    5.0 Pam B. Torrance, CA
    6/6/2020

    I have recommended Seth and company to neighbors--one is using the company. Seth put turf in two of our yards in two different locations and they both turned out perfectly! We are very happy! Pam and Jim Hill

    5.0 Jon S. Lawndale, CA
    6/3/2019

    great customer service!

    4.5 Appolos C. Los Angeles, CA
    11/5/2018

    Overall a very good experience I highly recommend they had several types of turf to choose from

    5.0 Chris E. Long Beach, CA
    6/18/2018

    Seth he did a great job. Paid attention to detail. Clean up even the neighbors area. Came earlier than the appointment. Very polite.

    5.0 Sheba H. Los Angeles, CA
    11/22/2017

    Earth Design did an excellent job installing synthetic turf in our driveway and sidewalk, as well as designing a decomposed granite path to our guest house. Quality of turf is excellent. Plenty of sample choices and colors. Excellent communication and explanation of work needed. After I hired him, 8-10 guys showed up two days later and finished the project in 1 day, which felt like a total blessing after the nightmare we've gone through with previous contractors and how long they normally take to finish even the smallest projects. Seth beat all the competitors prices and timeline. And when the DG path formed small cracks a day after installation, he sent his crew back right away and fixed it. Highly recommend and would hire again instantly.

    Photos

    Earth Design - Dura Turf

    HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

    HomeAdvisor verifies state-level licensing where applicable - note: some states require local or county level licensing and you should verify whether or not your pro is properly licensed.
    To find more licensing information for your state, visit our Licensing Requirements page.

    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



    NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
    Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

    **Only for U.S. service professionals

    Final Step - Confirm Your Appointment:

    Confirm your appointment with on , - Change


    Required
    Required
    Required
    Required
     
     
     

    By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.