Eads Roofing, LLC

Great experience except for some miscommunication on a small soffit/fascia situation. I would still recommend Eads and already have. The actual roof job was a 5 star.

We reached out to Eads after experiencing hail damage from a spring storm. They initially told us they would address everything...roof, gutters/downspouts, exterior wood trim, siding, etc. We got the roof under contract right away and they were out about a month or so later to install the new roof. They completed the roof in a day and it looks great. The crew was kind and courteous and cleaned up afterwards. That was the good part. Now the bad. After the roof was installed we noticed nail pops all over the upstairs of our house that werent there before. Some pushing out holes in the ceiling and walls. Their QC guy came out about a week later to inspect the work. We showed him the nail pops and he said they would fix them. Never heard from them again despite numerous follow-up e-mails and phone calls. As far as the other work goes...siding, gutters/downspouts, wood trim, etc....again tried reaching out to them by phone and e-mail several times to see if we could get the work scheduled. Never responded. We finally decided we would just look elsewhere to get the other work done and I would fix the nail pops myself. Even getting our final invoice paid was a challenge. This was honestly some of the worst customer service I have ever experienced. Our project manager was terrible and it didnt get any better beyond him. We are all busy with our jobs but is it too much to take a few minutes out of your day just to respond to somebody and let them know whats going on? We would have appreciated just a simple e-mail saying.. **Hey just checking in to see if you need anything and to let you know whats going on** Will never use them again and have/will share our experience with family/friends.

The project took a while due to insurance delays. The price was higher than expected but very good job was done.

I looked into a few different roofers at the time. I actually initially hired someone else, but they gave me the run around and wouldn't be patient and answer my questions. I ended up hiring Eeds instead, they were patient, answered my questions, calls, and even remembered me months after I hired them. The price was about what all my other estimates were, so that was reasonable. They completed my 1200sq ft home in a day, it looks much nicer!

Great work, good people.

Very professional

Eads Roofing did a great job. We had four companies give estimates. Although Eads was not the least expensive, they are the only ones who properly identified the problems causing wood to rot. Corey Casper, who managed the project, explained it clearly and spelled out the options. When it came time for the job, it was done quickly and with high quality. They did a great job matching the gutter color to our existing paint, and we're very happy with the quality of both the woodwork and the replacement gutters. The price was fair for the work done. Overall, we were very happy with Eads Roofing's work, and we'd hire them again.

Eads Roofing is a great family owned business - would recommend!

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Rob from EADS was absolutely fantastic! Made the whole process very easy and painless. Customer Service = Top of the Line!