ELEMENT Heating & Cooling, LLC

HomeAdvisor screened and approved seal

HomeAdvisor Screened & Approved

This service professional has passed the HomeAdvisor screening process.

Learn about our screening process
Learn about our screening process

1 Year In Business

Company Details

  • Verified Licenses

Contact

1015 borden rd
Henrico, VA 23229

Hours

  • Mon: 7:00 AM - 5:00 PM
  • Tue: 7:00 AM - 5:00 PM
  • Wed: 7:00 AM - 5:00 PM
  • Thu: 7:00 AM - 5:00 PM
  • Fri: 7:00 AM - 5:00 PM
  • Sat: 7:00 AM - 5:00 PM
  • Sun: Closed
View All Details & Credentials

Service Details

  • Residential Work

Areas of Expertise

  • Heating
  • HVAC
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

5.0
8 Verified Reviews*
  • 5
    8
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Highly rated for

  • Quality
  • Value
  • Customer Service
*Reviews imported from Google have not been individually verified by HomeAdvisor.
Showing 1-8 of 8 results
5.0 Claire W. Henrico, VA
2/24/2024

We called Greg with Element Heating on a Monday morning, and he was able to come out and assess our unit that afternoon. He talked us through our options of repair vs replace and helped answer our questions so we were comfortable with our decision to replace the unit (at 14 years old, we knew it was time). We ultimately talked to 5 different companies (big and small) before making any decisions, and we were most impressed with both Elementâ s customer service, as well as his prices. Greg got us a â betterâ rated unit for the same price we were quoted for a â goodâ unit from others. We also prefer supporting small, local businesses when we can. Greg was able to start work on Wednesday and get our heat back on that afternoon. We hit some snags that set the project back a bit (through no fault of Element), but Greg was very communicative with us every step of the way and let us know what was going on and what to expect. He was thorough and detail oriented throughout the install, taking the time to point things out to us and answer any additional questions as the project went on. He was timely, respectful of our space, and personable - I enjoyed chatting with him throughout the course of the install. We have been extremely happy with the service we received, and absolutely will reach out to Greg in the future. I canâ t recommend Element Heating and Cooling enough!

5.0 Heather M. New Kent, VA
2/6/2024

Greg came out to just do a checkup on our 5.5 year old system that had never been looked at. He identified a faulty installation in our heat pump secondary heat, and we now have hot air coming out upstairs in the winter for the first time ever. We'd thought it was just an inefficient unit or bad design. Greg is professional, works with integrity, and his price is great! I highly recommend Element for all of your HVAC needs in the greater Richmond area!

5.0 Pat C. Powhatan, VA
2/1/2024

Greg Thomas not only fixed my very old furnace but also is developing options & estimates for the future. He came very quickly and was able to service my very old system for a reasonable price. He articulately described the problem and solution. I am so grateful for the quick response, and effective solution. Itâ  s been too cold to have a broken furnace!

5.0 Pat L Christian Google Review
1/27/2024

It’s terrible to unexpectedly be without heat when the weather turns bitter cold. I’m so grateful to Greg Thomas for his quick response to my need and excellent work on my old furnace. He also is helping me plan for the future too. He is knowledgeable, hard working, and articulate as to the problems and solutions, helping me as the homeowner make the best decisions. Heating & AC work? I recommend Element Heating & Cooling! Greg Thomas does a great job!

5.0 Gee Moe Google Review
12/13/2023

So glad that we found Greg. My brother is a disabled Vet and he needed a new heat pump for an older home replaced. I'd gotten several estimates but wanted one more. Saw Element had all great reviews so I thought we'd give him a try. Greg came and I have to say is a great down to earth person. No pushy sales pitch, just gave us some different options for the Heat pump and an air filtration system. I chose to add the I-wave system to help clean the air. My brother has multiple health issues on top of COPD yet refuses to stop smoking. I wanted to get something that would hopefully help remove some of the smoke in the house. Well it does a very good job. So much so my nose does not get that lingering sense of smoke smell even if I leave the house. Greg will back up what he sells. He replaced the indoor and outdoor units quickly. He also did a professional job cleaning up and making sure we were happy.

5.0 Amy Heller Google Review
11/13/2023

We received service very quickly on a Saturday! Greg was professional, thorough, and honest. He takes pride in his work and it shows. Pricing was very fair. It was really nice to have heat again on a very cold morning! 100% recommend!!

5.0 Jon Jones Google Review
11/12/2023

Great quality work! The new system looks great! Nice price. Would definitely recommend

5.0 Charlotte Sandy Google Review
11/7/2023

Greg was wonderful! He was able to come out the same day my system went out. He was able to get the piece to repair it and fixed additional issues that were left behind from a previous contractor. Greg was professional and treated my home with respect. I will definitely call him in the future if needed.

Photos

ELEMENT Heating & Cooling, LLC

HomeAdvisor allows Service Professionals to post information about themselves and their business on their profile. HomeAdvisor does not review or verify the information representations set forth in those profiles as they are self-reported by the Service Professional.

To find more licensing information for your state, visit our Licensing Requirements page. Note that some states require local or county level licensing and you should verify whether or not your pro is properly licensed.

Seal of Approval

What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

  1. Verify Trade License
    HomeAdvisor checks to see if the business carries the appropriate state-level license.
  2. Verify Insurance
    As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
  3. Verification of State Business Filings
    For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
  4. Criminal Records Search
    HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
  5. Sex Offender Search
    We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
  6. Bankruptcy Search
    We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
  7. Legal Search for Civil Judgments
    We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
  8. Liens Search
    We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
  9. Identity Verification (SSN)
    HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
  10. Identity Verification (Reverse Phone Lookup)
    We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



NOTE: Member service professional information confirmed as described above may change or expire over time; while HomeAdvisor attempts to maintain accurate and up-to-date information, and confirms changes when notified, we cannot guarantee that profile and screening information is accurate. Therefore, we recommend that before working with a service professional you verify that information presented is still current and/or acceptable to you.
Please see HomeAdvisor's Terms and Conditions for a full description of how we screen Service Professionals

**Only for U.S. service professionals

Final Step - Confirm Your Appointment:

Confirm your appointment with on , - Change


Required
Required
Required
Required
 
 
 

By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Consent is not a condition of purchase.