ECS

DO NOT HIRE... much like other recent reviews, Doug took our $9K+ deposit and over the course of 14-16 months gave excuse, after excuse, life event after life event and then vanished as of September '24. I'm now trying to file Contractor Fraud & Sue him for doing marginal work on 1 of 3 projects he was supposed to complete. He seems like a nice, trustworthy guy... do not believe it. Other reviewers... if you would like to contact me on FB, my name is Lane Marcengill to combat his thefts!

After the initial deposit, all communications have been through text unless he was in my home working on the project. Which have been professional and timely until the last text I received on 9/13/24. After the contract was signed and the deposit was made, I was kept up to date as the cabinet was being constructed. The initial date for installation was scheduled on 8/8/24, this date was not met due to a death in the family. The next scheduled date was 8/16/24. Unfortunately, that morning I was advised that the truck was rear-ended by a dump truck on the way to my house, and the cabinet sustained damage. On 8/22/24 the base was installed to accommodate that I had scheduled new flooring installation on 8/23/24 in anticipation of the earlier installation date. That went fine and was installed. On 8/27/24 he returned to install the remainder of the cabinet. The sides and back were installed, unfortunately, the top part of the cabinet he was not happy with and took it back to the shop. The completion was then scheduled for 9/9. On that day I received a text that an employee had sustained an injury and he was going to accompany them to the hospital. On 9/11 the next scheduled date I received a text that OSHA had arrived at his workshop for an inspection due to the injured employee. We then rescheduled for 9/13. I received a text message that morning stating that OSHA was back and would not be able to come again. I have not heard back from him since that text. I have sent multiple text messages and left messages and have not received a response.

We experienced the same thing that Tim D and his wife did. We started discussing a counter-top replacement project in the Spring of 2023 and paid our deposit in May'23. After many delays, the work finally began in June'24. Once the work began, we experienced numerous no-shows and delays due to alleged medical issues and supply issues. We were overly patient and sympathetic through all of it. In early July'24 he stopped showing up and communicating with us. We now have a 40% finished kitchen.

We hired ECS in August 2022 with a plan of having our shelves completed before summer 2023. We had multiple emails about paint and materials, then were told that he was ordering materials and would be starting work. After hearing nothing for several months, we tried to contact him in Sept 2023 and found out he had taken on a job at the airport that was taking a lot of time and that he had been ill. We were sympathetic and said to let us know, but it has now been another 6 months and he has quit responding to our emails, texts, and calls. We have now asked for our deposit back and it seems we will have to sue to get it.

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He sticks to his word! Super organized! And he works on my time frame. When I need something done, he gets it done! And he does good work!

Very professional, easy to communicate with and very informative. The work provided is top notch.