E C Pool and Spa Service, LLC

Erwin was a true gentleman, he called me back immediately. He knew what had to be done with my pool and installed a pool filter in a timelly matter. His worker was knowledable and knew exactly what had to be done to get the job done. I would definitely recommend EC Pools.

We needed our pool heater serviced asap. Erwin responded almost immediately and heater is working ! He is very knowledgeable and a lovely man. Would recommend him highly !

Erwin was very communicative and efficient. He thoroughly explored the sauna and updated me on what the next steps are.

Erwin did a great job, and in a time crunch.

I got my liner replace by this company at the beginning of summer. It took over two months to actually get them to install which I thought was too long. After I got the new liner installed, I was able to determine that the liner had a hole in it. The owner Erwin came to my house and patched it up. He promised me he was going to make it right and install another liner at the end of the session. When I tried calling him, he never answered my call. I wish I looked at the other reviews before I hired him. Do not use this company. Very unprofessional.

He came for pool heater repair. He said he was familiar with the system. It clearly says sensor failure. He tested it to see there is electricity. Said it?s either a sensor or motherboard and will go get the part. He collected the service fee of $89 and never came back nor responded to messages. The worst service I?ve ever experienced. Not professional at all!

Highly recommended

Contractor does not show up as promised.

Terrible service, charged a lot of money, we waited the entire summer before there was even water in the spa, he almost never responded to our inquiries as to why the delays for months while he left the spa growing black mold and our roof deck unusable. When he finally came, after threatening to keep our $500 deposit though doing no repairs , we had to beg him to return, clean the spa ourselves and fill it. After he spent several hours doing his repairs, he left a mess, a filthy spa, pipe leaking and said he would return to fix it. He did not even notice that the spa does not heat nor register temperature, left the filters filthy, charged over $2000 cash before leaving for what he did on top of the deposit and never returned. Promised to bring the additional parts to make it functional but will not even return our calls and if we do not fill it weekly with water, the pumps will break again. Its cold and Totally unusable so we need to start over and and find someone else! We Bought our own cover and other parts while waiting so this was a costly mistake. Find someone else!!! Clearly, he does not like what he does.

Erwin and his crew are professional and respectful. They know their stuff and always go the extra mile to make sure my pool and equipment is clean and working well.