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Quintessence Flooring

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26 Years In Business

Company Details

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5701 Dempster Street
Morton Grove, IL 60053


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Service Details

  • Residential Work

Areas of Expertise

  • Wood Floor Refinish
  • Wood Floor Repair
  • Screen / ( PAD ) and recoat wooden floors.
  • Dry clean oriental rugs
  • Clean furniture including hypersensitive fabric and leather
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Cost Information

  • Free Estimates
  • Warranty Offered


62 Verified Reviews
  • 5
  • 4
  • 3
  • 2
  • 1
Showing 1-10 of 62 results
5.0 Sue F. Elmhurst, IL

Scott is a wonderful person. At first he thought it would cost more, but as he inspected the area more carefully he was able to do the project for much less.

5.0 Mark C. Rolling Meadows, IL

Scott and his crew professional and efficient. They arrived each day by 7:15 ready to work Moved all the heavy furniture and helped put it back. Also put glides in all of the furniture. Virtually dust free and did not have to get a hotel room during the 2 day process. I received 2 other quotes and they were 25 percent less than the other companies. They use Bona Products, water based therefore allowing us to walk on it in our socks within 2 hours. We had 850 square feet done for less than $3000.00. Would definitely use them again.

4.5 Andrea S. Palatine, IL

Scott came out to review the space and provide a quote for sanding and staining our first floor. The cost was less than others had quoted. The team did a great job and the floor looks amazing. I was a bit underwhelmed with the communication before the job started. I called the night before the job was scheduled and Scott seemed caught off guard and I had to remind him who I was. He had issues with his phone which resulted in scheduling problems, so our work got pushed back 2 days. The team that did the work provided 3 samples, but only 1 was in the list of 5 I originally sent Scott. Thankfully, that 1 had actually been my top choice. Despite the communication snag, it was a generally positive experience

5.0 Mary W. Winnetka, IL

When they said "dustless," they meant it. There was no dust in the house, they finished in just a few hours (granted, the floor is small), and it looks beautiful!

5.0 Chuck A. Bloomingdale, IL

They were on time and did a great job

4.0 Carol M. Arlington Heights, IL

The team that came did a fair job. As promised it was a clean sanding job But they had trouble trying to match the the existing floor in the hall. The owner has come back many times to work on the color of the floor and he has assured me he will get the job done right

4.5 John H. Deerfield, IL

The sanding of two bedrooms and a hall were done without any dust except a few places along the edge of the hall floor. The sanding is very even and looks good. The color of the triple coating is fairly close to two bedrooms that were not sanded. Several small repairs were done as part of the preparation for sanding.

2.0 Stephanie R. Mount Prospect, IL

I am very unhappy with the overall customer service of Scott. While our floors looked good after they were stained, they missed a spot and left all of their trash at our house for us to drag to the curb ourselves. I called Scott to come out and fix it and he was late so I called to confirm if he was still coming. He had the audacity to ask if he could come even later so he could go to the bank on his way to my house. He finally showed up 45 minutes after our original appointment to fix the missed spot. He pulls out wood scratch markers and starts coloring in the spot instead of using the actual stain. The color didn't match at all and he asked if i had a MAGIC MARKER so he could color it in with that instead and then proceeded to insult me when I said I didn't have any. Why would I use washable marker on my brand new floor. He said he would have to come back to fix it and I simply cancelled the follow up appointment. I can color my floor in with a marker myself if that is what I wanted. I wouldnt have been as upset if it had been in a closet but it is right in our living room and very evident. I commented to Scott that they left all their trash of sawdust, bags of trash, and replaced floor trim to which he looked at me like it was okay to leave it at my house. I have never had a home service completed where the company did not include disposal of their waste in the overall service package. Overall the customer service was poor and I will not be using his services again.

4.5 Lisa S. Des Plaines, IL

Excellent work, very pleasant to work with.

5.0 Martha R. Westchester, IL

Excellent very professional.

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