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21 Years In Business

Company Details

  • Verified Licenses
  • Bilingual

Contact

1745 W. Deer Valley Road Unit 104
Phoenix, AZ 85027
https://www.mydeltahs.com/

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • HVAC
    • Duct Cleaning
    • Air Conditioning Service
    • Indoor Air Quality
    • Installation
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Credit Cards Accepted

    Ratings

    4.7
    196 Verified Reviews
    • 5
      168
    • 4
      16
    • 3
      5
    • 2
      2
    • 1
      5

    Highly rated for

    • Quality
    • Value
    • Customer Service
    Showing 1-10 of 196 results
    5.0 Johanna R. Emerson, NJ
    10/28/2022

    Jonathan, Juan and Ricardo worked on replacing two large air conditioning units and two heating units. Dale and his son worked on replacing our water heater. All the work was done in less than a day. They were all knowledgeable, professional and a joy to work with. They did a great job installing the equipment, having a great deal of equipment and packaging removed and going the extra mile by sweeping up all areas in which they worked. I highly recommend this company.

    0.50 Aimee S. Phoenix, AZ
    5/19/2022

    While the sales process was excellent and we adored our sales representative, the installation of TWO new air conditioners was a nightmare. From the lack of professionalism from the install crew, most egregiously the install lead, to the shoddy installation. This install was a nightmare. The outside units were not level at first. You could see from the street that they were not. That was haphazardly corrected, but it was still not level. The pads were 90 degrees off, so the units were not properly centered. In an attempt to level them, gravel was shoved up under the pads and a couple of shims were placed between the unit and the pads. The wires were not run through the rubber grommet but through metal, where they would wear and short out over time from the normal vibrations of an AC unit. The lead installer never introduced himself. I only knew he was in my home because he was speaking so loudly on his phone that 2 techs had shown up earlier. Only one introduced himself. The lead installer was rude and condescending and straight-up lied to my face about a conversation with my spouse. Photographs were taken inside my home, next to family photos, without my permission and without even letting me know new or additional Delta employees were inside my home. The only reason a conversation was had about photos is when I came out of my home office to ask about the paparazzi flashes and get my good side comments that were happening around my thermostat and family photos. This is far worse than the shoddy install and the lead attitude of the installers, as this is a major violation of privacy and trust. When we called to complain, the office manager also lied about the team taking photos inside my home without an introduction or permission. Turns out, he was part of the photography escapade! We had to ask every few days for several weeks to get the invoice and paperwork for the labor warranty we purchased. While Delta did come out and fix the installation issues, nothing can undo the damage done by rude and unprofessional employees inside your home, or the violation felt by having someone taking photos in your home while you were unaware they were there. The owner demands that customers be treated like family. Not true, unless you hate your family. We asked to speak with the owner about all of this and are still waiting on that return phone call. It has been two weeks! I will never use or recommend them to anyone.

    Response from Company:

    We appreciate your feedback in your experience with us. Dale is a great asset to our company and definitely reflects our culture and training. We are very happy we could solve and take care of any issues that were not satisfactory to you during the install process. We do make mistakes along the way, but we always make sure to take care of those mistakes and learn from them. We were so excited to be able to include your new systems in our online portfolio and we stopped by to take pictures of the install process at your home. We did introduce ourselves to your husband upon arrival and asked for permission to take pictures of the install process in the attic and outside. We did take a picture of our install manager installing the thermostat inside and have since taken that photo out of all albums. We also double checked to verify if there were any family photos in this pic and there were not. We just want you to be comfortable in knowing that. We are a family owned and operated company in business for over 19 years and we strive every day to provide great customer service, great installation, and great communication. We don't always hit the bullseye every time so we will always be here to do everything we can to come back and take accountability for any issues and fix any issues until our customers are satisfied. Our ownership has tried calling twice with no answer or return call back. We understand life is busy or you may not recognize the incoming number so we will reach out via email so you can get the closure and resolution you deserve. Please call or email anytime. We are always here to listen and here to do anything we can to make you comfortable and satisfied with your experience, if not from before, at the very least moving forward. Again, thank you for your feedback. It is important for us to take all feedback to learn from and grow from. We are here if and when you need us.

    4.5 Daniel R. Scottsdale, AZ
    6/10/2021

    Reliable

    5.0 Taryn J. Phoenix, AZ
    3/13/2021

    Excellent company! Got ac installed in 2018. Yesterday it had to be rebooted and John walked me thru it over the phone versus sending a tech and costing me $80!

    5.0 Donna W. Avondale, AZ
    8/26/2020

    Was very happy with their work. They were very professional, the installers worked very hard and very fast, cleaned up after themselves. I would use them again

    5.0 Caldwell B. Scottsdale, AZ
    8/14/2020

    Installed 2 new AC units after one went out In 113 heat. Professional team,, on time, cleaned up perfectly when completed and all very courteous. Definitely recommend them.

    5.0 Hawa U. Chandler, AZ
    7/9/2020

    They promptly installed 3 heat pumps for me with extended warranties. The services after installation were timely provided as well

    5.0 Yvonne B. Peoria, AZ
    7/4/2020

    By word of mouth best advertising. On 8/19 I had to have a surger pro installed. $281.00, The original they failed to install it at the time of installation when it was new. on 6/26, 2020 I had to have a Compressor saver kit installed, $358.00. I am told that I need my vents cleaned, something like $800.00. I'm sorry, I am a very clean person but, I can't afford that. The young man that came to do the check was wonderful, honest and very respectful. Just want you to know I paid a lot for that A/C and would not expect to have so many extra expenses .

    5.0 Russell A. Surprise, AZ
    6/26/2020

    Good service and knowledgeable service technician. He explained every step of the way what he was going to do for the system. After inspecting the unit he took pictures to show us what he found during the inspection. We invested a lot of money for duct cleaning the entire system and the blower wheel but it will be well worth it if the type of cleaning promised is done.

    4.5 Patricia J. Scottsdale, AZ
    6/10/2020

    Considering the coronavirus shutdown of services they made accommodations for installations and problem solving.

    Photos

    Delta Air Conditioning, LLC
    Before and After Instal
    Manufactured Home Install
    Chandler New Unit Install
    Mesa Install
    Packaged Unit Install

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