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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process97% Recommended
28 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Central Air Conditioning
- Gas and Electric Furnaces
- Heat Pumps
- Boilers
Cost Information
- Free Estimates
- Warranty Offered
- Trip Charge May Apply
- Credit Cards Accepted
Reviews
Write a ReviewCalled when en route, arrived on time, efficient, friendly, courteous. This was for a swamp cooler start up for the year, not an installation. We were very happy with this company and will not hesitate to use them again in the future. Highly recommend.
On February 18, in the middle of a huge, weeklong freeze, my boiler quit working. I called Custom Heating. When they left, the boiler was producing heat. They charged me $1200. Four days later I heard a harsh loud noise coming from the boiler. I went down into the crawl space and found the boiler leaking and the sump pump running (the noise I heard) but not removing the accumulating water. I called Custom again. They arrived at 5:30. They said the pressure valve was leaking and the sump pump was broken. They said they had had to order a new valve. I asked how long it would take. They said â with the shortages and COVID it could take a while. They then walked out of my house leaving me with a leak that would inevitably flood and destroy my boiler and flood my crawl space in a matter of days. The next morning, the leak was worse and the water level rose. In a panic, I bought a shop vac and spent an hour sucking up water and hauling it out of the crawl space which was not easy. (I am 74 years old). I then called another company who came out right away and immediately installed a new valve and a new sump pump. It is now March 8 and I have heard nothing from Custom. Apparently, they are still waiting for the valve they ordered to arrive
Patricia, We deeply apologize for your frustrating experience. We are happy the company you called, the day after we suggested repairs, was able to get those taken care of for you. However, we would have gladly taken care of those repairs had we been given the authorization required from you to do so. At Custom SPACES, we have a set policy to only do repairs that are authorized by the customer. Again, we apologize and we are happy it was taken care of before any further repairs were needed. Best wishes, custom HPACES, LLC.
Great Job, Great people Thanks a lot
Received 3 competing quotes for our humidifier and air filtration system job. Custom Heating had the best system at a competitive price. Work took place over one morning. Install was very smooth, all questions were answered. We are extremely happy with our Aprilaire Powered Whole Home Humidifier and our Lennox Air Filtration System.
Nice guys. Got the job done in 10 min.
The cooler and vents recommended are EXACTLY what I needed to transform my home in this very hot weather!! Highly recommend this company!
Great service from estimate to installation
I had a quick, trouble-free installation
I have used them for 20years and i will not switch. i feel very confident in their work.
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