Crown Plumbing & Heating Co.

the contractor did not do the work. subbed to another individual. asked if he could work into the evening, said ok. then he only showed up at 6:30-9:00. had a girlfriend sit with him. learned he was married seeing this girl and she was pregnant by him and the original contractor was to adopt the new born, that is nice of him. it took many weeks to get it installed but took additional weeks to get it working correctly while we had to deal with the heat running constantly when it averaged 90 degrees outside. the original contractor had to come back many times to get it to work. was told by a few respectable other contractors, it is about a 2-3 day job. had 5 estimates and chose this one, 2nd highest, to pay but not over pay for the best job. man was i wrong. the boiler is working ok now. the aggravation to get there has me wishing i used someone else.

They did the estimate using Google maps and avoided having to set-up an appointment. I was impressed.

Very unorganized, not up to date on Howard County codes, poor work ethic, not prepared with the appropriate equipment, lack of respect by employees toward owner, final presentation was laughable at best. Save yourself some aggrevation and headache.

On time, fixed the problem the first time. Maybe a little odd with pricing, but reasonable.

great work fair prices

Job was given to Bob McHone of Crown. He was the lowest bidder and did an excellent job for us. His man Shawn had very good attitude and helped me check each and every faucet in the house for good water flow. I have recommended them to my friends and will always use them in the future. Thank you for referring a fine contractor to me.

They did ok but I would recommed them to a friend.

Did work on time and well but a bit overpriced in retrospect. Still, would use again. Need to negotiate better on my part

Overall responsive to customer needs. Effective in getting the job done. Hopefully when economy improves his company will expand and and can increase staff for improved productivity to free up schedule.

Honest and flexible. The plumber did not try to take advantage on the pricing or add unnecessary items and time. He also, explained the cause of the problem, provided various options, and worked with me to do the job right. Additionally, he worked around my work schedule, thus, I did not have to take a day off work. I recommend highly. Thank you.