
HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process94% Recommended
13 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: 8:00 AM - 5:00 PM
- Sun: 8:00 AM - 5:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Electrical
- Electrical Wiring
- Panel Upgrade
- Surge Protection
View All Offerings and Cities Served
Cost Information
- Credit Cards Accepted
Reviews
Write a Review
Showing 1-10 of 16 results
5.0
Brenda W.
Lakeland, FL
2/27/2020
These people are great! From the young lady that called and gave me a quote and scheduled the job to the excellent electrician that arrived promptly and completed the job in a very professional manner. He left my home in excellent condition. The billing matched the quote and I will be certainly using Cross Wired again.
Response from Company:
Thank you! We really appreciate your kind words! We look forward to working with you in the future.
4.5
Mayo U.
Winter Haven, FL
2/14/2020
Friendly, courteous and knew what they were doing.
Response from Company:
Thank you for the review and for trusting our team to take care of your electrical needs!
5.0
Amy D.
Lakeland, FL
12/27/2019
Polite, helpful. Instead of replacing two light fixtures, they replaced ballasts and saved me money.
Response from Company:
Thank you Amy for trusting our team! I'm so glad the crew was able to give you a cost-effective solution. :) Happy New Year to you and yours! -
1.5
Rodney W.
Lakeland, FL
12/9/2019
They agreed to call me when on site to advise me what the issue is and how much it would cost. They sent me an invoice advising job complete. I paid them but needed a call to get approval before the repair was completed.
Response from Company:
Hi Rodney, I feel badly that we missed the mark here. When I spoke to you on the phone I was not made aware that you had received poor customer service. We responded to your request for service the same day, booked directly with your client, and scheduled an appointment set up with them at their desired date/time. Our electrician did communicate with the homeowner on site though I realize you represent the appliance warranty company and also needed those details. They were able to diagnose the issue on the initial trip billing you all only the standard service call rate, pricing communicated during the call to book the appointment. Your project did not require continued service so we reported our findings through the closed invoice at the agreed upon diagnostics fee. We are a small family-owned and operated business and take great pride in what we do. One-star reviews are painful to see when I know how hard our team works to provide our community with prompt, professional service. Please feel free to reach out to me directly with any specific details on lacking customer service so that we can refine our processes. 863-XXXX cell, 863-XXXX office or email [email protected]
5.0
Patricia W.
Bartow, FL
12/9/2019
Very professional and timely
Response from Company:
Thank you! It was a pleasure working with you! Merry Christmas and Happy New Year!
5.0
Ralph D.
Winter Haven, FL
9/17/2019
The guys arrived on time. Spent the day installing 7 ceiling fans 3 pendent lights and a light over the table. Did a great job. I've hired this company for a couple other jobs and was very satisfied with their work and professional way if getting the job done. Would recommend.
Response from Company:
Thanks so much for the positive feedback! We appreciate you trusting our team to take care of your electrical needs. :)
5.0
Amy H.
Lakeland, FL
8/13/2019
Response from Company:
Thanks so much for the review!!
5.0
Luther L.
Winter Haven, FL
7/30/2019
Very responsive. Crew was knowledgeable and cleaned up everything after work was completed.
Response from Company:
Thank you so much for the positive feedback! We appreciate you trusting us with your electrical needs!
5.0
Zulema M.
Dundee, FL
7/23/2019
Response from Company:
Thank you for the positive review! We appreciate you trusting us to take care of your electrical needs!
5.0
Jack W.
Bartow, FL
7/23/2019
Michael was a conscientious, honest man. He helped discover the issue and resolve it.
Response from Company:
Thank you so much for the praise!
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