Orr Concrete

Great job

Bill was great about communicating during the initial part of the project. We ended up getting several homes from the neighborhood involved as we have several projects that people were wanting completed. We had the work done in May and I constantly have puddles in my driveway, really close to my garage door. I had to make updates to my garage door in order to keep the water out. Bill did come out and cut a line down the driveway to help get the water off, but it doesn't detract from the fact that the concrete was not dispersed correctly in that area. Our project was completed in May 2022 and we have many small cracks already and bits of concrete breaking off where they used a concrete cutter (?) to create the lines that separate the sections of concrete - my apologies for not knowing the term. These appeared not even two months after installation. I reached out to Bill several times about these. He said he would come back out, but he never did. A neighbor of mine had significant breaks in the concrete, which he also said he would come out to take a look at and never did. A third neighbor was upset by the size of the addition not being exactly what they had discussed. Bill was really nice at the beginning and the process was really easy, but the workmanship is leaving us wanting after the fact.

Great job! Very happy with the outcome. Owner is very nice and professional.

Bill was the first person to call after I requested quotes. Without a word from me, he outlined every detail that I wanted to hear from other contractors who offered quotes. He even called at unexpected times to simply stay in touch, share details and discuss an ETA for his team to pour the extended to our existing driveway All their good qualities along with his direct and reasonable price convinced me to choose him. I was so impressed at this point that I told neighbors about him because many of them need/want to extend their driveways. I sent detailed diagrams of the driveway extension project to Bill before receiving a quote. The quote was for $5,962 to cover roughly 1100 square feet, mostly 4 except for 5 thick at the end leading to the back yard. On the day of the project, I walked outside to say hello but I had to remind him of the 5 inchs at the end of the driveway. He also agreed to use a concrete buggy to transfer concrete from the truck to the formed area but when my wife and I returned to the house, after running an errand, we discovered the concrete truck on our driveway. We now have a new crack in our old driveway. When I let Bill know about the new crack he called me a liar. The majority of the new driveway does look good but the last 3 yards had cracks immediately after it was poured and the cracks have gotten worse since it was poured. When I say immediately I mean that his team just left my house and when I turned around to look at the last part of the driveway I found 10 feet of cracks running in a line. Initially, he agreed to replace that area but in the end, he decided to blame me for the cracks. He justified this accusation by claiming that the fiber I requested in the concrete was to blame. The concrete company that delivered the concrete stated that the fiber could have only helped to prevent larger cracks. After discovering the cracks I decided to measure the width of the drying concrete and found that we were shorted between 6 inches to 2 feet wide along a 44.5-foot stretch of the driveway. Bill agreed to reimburse us for the short square footage but never followed up on that statement. Due to the cracks, I have to delay a retaining wall project until the cracked concrete is replaced. After seeing the finished version of my driveway all of my neighbors who were considering Bill have all found another contractor for their projects. I would have overlooked all of these issues if the cracked concrete was replaced but it is been over a month and feel responsible to let everyone know about my experience. Since Bill wont stand behind his work, I have been forced to file a claim with small claims court. Recent quote from a another contactor to replace the crack concrete was for 2300. To give you an idea of how little he cares about his reputation his cost to fix the cracked area would have been around $300. I know this because I have a copy of the receipt from the concrete company. I can not recommend this contractor after the unnecessary drama, baseless accusations and insults, being overcharged for the project, cracks in new concrete, and a new crack in our existing driveway most importantly he did not do what he agreed to do regardless if he said it or wrote it down in the quote.

Excellent experience, on time, on budget, coordinated well with my landscaping project, recommended him to a friend.

Hire Mr. Orr if you have all the time in the world. I adjusted my appointment to be available for work several times. The part of the yard where he parked his equipment could have been cleaned up after the job was done. (Leave the grass area like you found it.) Now, the driveway looks very good.. It seems that Mr. Orr and His crew know their job.

Bill Orr and his crew did an excellent job. He showed up on time. And completed the job as promised. He is very knowledgeable about all aspects of pouring concrete. Bill was very flexible in allowing us to modify the job as we realized that our initial plans could be improved. I highly recommend Bill Orr to anyone looking for a concrete contractor.

I needed to replace my 85 foot-long driveway. A loblolly pine was situated beside the driveway, easily as old as my 1961-built house (who in their right mind plants pine trees right next to driveways?), and the roots were pushing and cracking the concrete, creating a large bump which made driving on it quite annoying. I also wanted to replace the 3'x3' concrete pad at the back door of the house with a larger stamped concrete patio and replace the front walk and porch. A big job for one house. Bill came to provide an estimate, and I found him to be friendly and knowledgeable. He didn't talk down to me (as a woman, this is very important, and I've made it a point to not hire folks for talking down to me). His price was fair, and he itemized each project in detail in the estimate. I had the tree beside the driveway cut down, and the stump ground down as much as possible. There were still a lot of roots below the old driveway, and Bill's crew did a great job of getting them removed once the old driveway was demolished. Bill kept me updated throughout the entire process and didn't mind me asking silly questions. I absolutely love the new patio, and I'm thrilled that I now have a driveway that I don't have to "4-wheel" it over!

Orr Concrete did an excellent job on our driveway replacement. The project was completed in the timeframe promised and came in at the estimated price. Overall we are very satisisfied with the results.

Beware. Bill talks a good game to make you feel confident. The bottom line, he delivers substandard work and does not stand behind it. My quote included a sidewalk and patio extension and a driveway with a drain (he suggested it), colored and stamped concrete, and sealer. At the last minute, I decided that I did not want the color or stamps. I did not request a price reduction, because I felt that was on me for the timing. He arrived at the job without the drain, and proceeded to talk me out of it, verbally promising that we did not need it even though he originally suggested it. We are now at over $1000 less work than promised. I am all about goodwill and fairness with people who do work for me. I would hope that $1000 would buy me some goodwill back. Nope. Our job was poured on July 20. There were a few concerns. Their backhoe damaged a sprinkler head. Slightly leaking, it was sealed under what ended up being only 2 inches of concrete. And they also damaged irrigation wires that I had to repair and also ended up under the concrete. They will be fine. The concrete will plug everything. Really? These guys wont change their schedule to wait for (or pay) other contractors to fix problems they created. After the job was poured, we paid the balance due (another mistake). It looked pretty good. Three weeks later Bill himself came to seal. He used a gloss sealer that was unsuited to brushed concrete. The job looked hideous. I will post the photos on other review sites whenever possible. He tried to tell us this was normal! When we laugh out loud, he came by to look and agreed to remove the sealant in the next few weeks. But he flat out refused to reseal it. After subsequent unanswered phone calls, we decided to get quotes to have the sealant removed and the correct sealant put on. The lowest quote was $2600! Water also pools on the patio where it is now sagging a bit, and Bill is OK with that. Buyer, go to more review sites to get a full picture of this business product and service history. It is not just me. We have a mess that is going to cost thousands to fix, and who knows how the job (and our irrigation system) will hold up in the future! Certainly, we cannot count on any guarantee from Bill, verbal or written.