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Learn about our screening process86% Recommended
12 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
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Achievements
Service Details
Areas of Expertise
- Fire-Alarms, monitoring, notification systems, fire alarm inspections, alarm pulls and sirens, CO/Gas/Heat/Smoke detection, venilation control panels, explosion proof strobes, life safety.
- Security-Cameras, motion, glass breaks, remote viewing, auto door locks, panic buttons, alarms, CCTV, notification and monitoring
- Access-Card readers, biometrics, remote access, zone control, user managment, reporting and integration.
- Automation-Light control. scene setting, temp control, notification, remote viewing and vehicle tracking.
- Business and residential install and service.
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Cost Information
- Free Estimates
- Credit Cards Accepted
Reviews
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Showing 1-7 of 7 results
5.0
Lucy G.
Etters, PA
4/24/2022
David was great! He was friendly, professional, and knowledgeable!
Response from Company:
Thank you, Lucy we appreciate the review!
5.0
Eunice H.
Lebanon, PA
4/19/2022
Great
Response from Company:
Thank you Eunice! It was a pleasure working with you!
5.0
Brenda E.
Harrisburg, PA
10/30/2020
David was very professional and he made me feel like I was his only customer. He was very patience when I had to contact my son. I would recommend them to anyone .
5.0
Mike H.
Mechanicsburg, PA
5/3/2018
1.5
Thomas Z.
Bernville, PA
7/7/2016
Was a little disappointed in the amount of time it took to fix the issue. I understand every situation is different. But a camera is a camera , you think they all would be he same
Response from Company:
Connext Security prides itself on its highly skilled and experienced technicians who are masters in the security, surveillance, and fire alarm industry. Connext holds its technicians accountable for any adverse event and unsatisfactory service or installation. We found no fault with our technician in this case. We believe this rating to be misleading based on our experience with you as a customer. You do not state anywhere in your review that you initially hired another company who was not only unable to resolve your IP Network Camera issues, but that they had also compounded the issues making it more difficult to troubleshoot. Based on the information you provided us, the other company spent a week trying to fix your cameras. We were there for six hours and successfully reconfigured multiple IP cameras that were configured with unknown IP addressed to make them work across a bridged wireless connection. These are not just point and shoot cameras. Networking systems can be complex and sophisticated with IP addresses (that were not provided to us) playing a very big part in configuration. We require that IP addresses be made available to us during a standard installation, which is an industry standard. We were not provided any IP addresses. We would also like to add that during our initial consultation, we provided you with an estimated time of 8 to 10 hours and possibly as many as 16 hours, setting the expectation so that you would not be disappointed. You called us back and gave us a limit of five hours to resolve the issue. You then permitted our tech to stay an additional hour when on site. You expressed satisfaction and appreciation so this review is very confusing to us. We went far beyond the expectations that we set for you, cutting the time in potentially more than half. We stand behind our technician 100% and believe he went above and beyond any expectations that a knowledgeable professional would expect in the surveillance industry. Not all cameras are the same.
5.0
Gem C.
York, PA
2/12/2016
Professional and knowledgeable!
N/A
Jeff L.
2/14/2013
He makes sure everything is set up right before he leaves and checks everything. If we ever have a problem he will either come right out or direct us on how to fix it. He has done work for some of our friends as well and they are also very satisfied. I would definitely recommend him!
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