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Corporate Account

This company is a corporate account and is not screened by HomeAdvisor.

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Learn about our screening process

23 Years In Business

Company Details

  • Bilingual

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work
  • Small Jobs Welcome

Areas of Expertise

  • HVAC
  • Geothermal
  • Ductless
  • Heating and Air
  • Ductwork
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Warranty Offered
  • Credit Cards Accepted

Ratings

4.6
80 Verified Reviews
  • 5
    68
  • 4
    7
  • 3
    2
  • 2
    1
  • 1
    2

Highly rated for

  • Quality
  • Value
  • Customer Service
Showing 1-10 of 80 results
5.0 Michael C. Hurricane, WV
6/28/2024

Very professional

5.0 Kathy H. Lexington, KY
6/11/2024

Comfort hearing and AIR put a mini split system in our house almost 5 years ago. We are very pleased with the system and all the workers that came to our home. Great costume service. Currently we had service to an ad-on part, a water pump., that was installed to meet or needs. Again great customer service, the techs did a wonderful job fixing the problem and making sure it was to our satisfaction. I recommend them to everyone.

5.0 Ryan S. Lexington, KY
5/21/2024

Professional and courteous work per usual!

5.0 Tamie W. Lexington, KY
2/3/2024

The job was excellent

5.0 Jeffrey A. Lexington, KY
1/19/2024

My furnace quit running and they showed up within an hour and a half. The serviceman repaired the problem professionally and competently.

5.0 Sherry O. Lexington, KY
1/17/2024

Service professionals are very professional, kind, and considerate. And they are very conscientious about their work. Fairly early in the troubleshooting processing my thermostat came back on, but the root cause of the problem could have been anything. The technician didn't leave, just because the thermostat was now working. He continued to search for the CAUSE of the problem. And, after a good while out in the cold and snow, he found it - an issue which would have led to worse problems if it had gone undiagnosed. Everyone I've ever met at this company, from the person who answered the phone to the sales person, to the service manager and field techs, to the owner; all just such excellently skilled people; and good people.

1.5 Constance l S. Versailles, KY
1/9/2024

I am still waiting for a repair person to come out. This will be the 4th attempt to get this new unit repaired. Always late. Never prepared for job.

0.50 Robert P. Lexington, KY
1/6/2024

They originally installed the furnace. The fan motor died four years later and was covered under warranty. They charged $110 to come out and diagnose the problem then an additional $300 to replace the fan motor. It took the guy 15 minutes to do the job. I made 3 requests to talk to a service manager to discuss the cost of replacing a warranty covered part and have yet to receive a call. If you are looking for a reasonable service with good communication and customer service you will not find it at Comfort Heating and Air.

0.50 Mary L. Lexington, KY
12/20/2023

They were supposed to order the part and no one has called me back they have hung up on me. They have no supervisor that I can talk to and I am not comfortable that Ià ¢à  à  m gonna get any heat today either. Never have I had such bad customer service.

5.0 James R. Lexington, KY
11/21/2023

Great to work with, professional and personable

Photos

Comfort Heating and Air
5
Awards and More!

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