Chase's Siding & Decks

Chase mounted metal panels on the underside of my deck in early 2025 to waterproof the porch below. He showed up irregularly, and charged high prices for shoddy work with exposed rough edges and large gaps between the panels. I wasn't happy with the work and questioned him about the integrity of the roof. He promised to fix any problems immediately. At the first hard rain, the roof leaked! I videoed the major leak and sent it to Chase. He responded by suggesting I fix it myself!! It is leaking in many places now, and I will probably have to seek a legal remedy since Chase doesn't return calls. Worse than nothing!

Chase was an effective salesperson, but he failed as a contractor. I wanted to cover my porch with metal panels mounted under my deck. Chase was expensive, but his workmanship was shoddy and my roof LEAKS! I showed him a video of the leaking roof and asked him to honor his promise to stand behind his work. After leaving a garbled message suggested ways I could solve the problem myself, he never returned my calls. I will be taking further action.

Hired chase decking &siding to install raling on my front porch he started the job and have not heard from him in a week trite calling him but can't reach him gave him a deposit and the work is not done would nt recommend him.

The project was completed as requested. As with most projects there were a few things noticed after the fact that could be addressed. Time is not his friend, arrived to the site a hour and a half after the set time. Disappeared for 2 1/2 hours while getting a box of screws and a drink. Payment became complicated pretty quick as well. Overall the project looks good and functions as needed, just a few bumps along the way

He offered also to fix the deck at the swimming pool, which he brought the treated lumber to do that. But he only put down a few pieces on the worst spots of the deck and took ethe other lumber home with him... I have tried to get in touch with him but he does not answer phone or text..I ask him to bring the material back and I would install it another way. Also on the roof of patio he left rotting ceiling overhead that is soft to the touch. He said he would return to finish the job the next day, but never showed. I am 83 year old widow. I have not done business like this very often before. I trusted him... I am asking for the return of treated lumber to repair the deck and an over ceiling that was included in the in the contract.

Chase was great! I had a deck to repair and repaint. He was honest and upfront about costs, timelines, and product suggestions. I am really pleased with his work! Before and after pictures. (Brown before, grey after). He suggested the color and he was right!

Chase and Robert were very detailed. There were other issues that Chase identified along the way, and even though I had to pay more money to get extra things fixed and corrected it was well worth it to get everything fixed and corrected properly. I am very satisfied with his work.

We are very disappointed. We were very nice to him and gave him many opportunities to start the job but he never did. Significant down payment was provided for initial costs, siding product, etc. While we were under a time constraint due to desire to list the home - of which he was aware, weeks went by with very little communication (only precipitated by me). Product was apparently ordered thru Lowe's and was the wrong item upon receipt. Upon speaking to the Lowe's store in which it was supposedly ordered - they were unaware of any pending order or any previous siding order. Due to the aforementioned lack of communication by Chase, his lack of transparency, and our time constraint - we decided to part ways. Upon asking for the down payment back - he did not have it as it was apparently not spent on product, initial costs, etc. for our project. It appears we fell victim to borrow from Peter to pay Paul and this is how he assured me that "business works. Thank goodness we paid with a CC and not a check - as we would have less recourse now than we do. He said he would refund last week (10/23-10/28) but again have heard nothing in this regard. and the lack of communication continues. Unfortunately, we never got to witness any work or craftsmanship he may possess - as the business portion of this enterprise was a complete disaster!

We hired Chase to power wash our decks and re-stain. He had suggested using a top clear coat to ensure they would stay nice for a long time. At first, everything was great and the project was moving along fine. Then, one of his crew OVERDOSED (drugs) and almost died in our yard and later we saw that, while high, he was painting and splattered paint uncontrollably all over portions of our home, including garage door and driveway.. He told us this guy was a new hire for him and apologized (we later found out he was put on another job) â we did not blame him and he continued with the project. Days later, they finished the project and Chase came out to review with us. He said he noticed a number of things not done right and said he would be back for about ½ days work. We made the mistake of paying in full that day because he â seems honest. In the middle of the decking project, because things seemed to be going well, we asked for a separate quote to paint our exterior/interior doors. He wrote it all up, we paid half down, and they got to work on them. The final interior door is still sitting with painters tape around it. Yep, we had paid in full on the final day they were here because they said they would finish but they were unable to finish at the last minute because the door needed one more coat of paint. Our mistake was paying in full twice when the work was not really completed â with Chase promise that he would be back. We TRUSTED him because he SEEMED SO SINCERE. We made the final deck payment on Sept 26, 2023 when he said he saw things that needed fixing and would be back. Today is Oct 27, 2023 â it is been over a month with no rectifying of the situation. One major problem on our job was that the crew applied a polyurethane top coat onto two large areas of our decks that were not completely dry from the stain coating. This caused a very noticeable unsightly translucent scratching look to appear in many places. Many of the areas that had this scratched effect were areas that we did not even walk on at all. I have texts where Chase said he should never have put the clear coat on and should have let the decks dry longer â and, he said, that perhaps he should not have put it on at all in hindsight. He told us he could not come back and fix things (or finish up the door he did not finish) until he got paid for other jobs because he had already spent the money we paid him. He said that he would come out to finish the work â that was nine days ago and he has not texted to check-in with us, he has not scheduled a date for repairs. I will be painting that last interior door myself. We will need to hire another decking company to come fix the clear coat scratches. Our decks were painted a dark color, and the clear coat scratches look white against the dark stain color â very obvious and ugly. $10K for the decks and this is what we are left with â a project where we need to hire someone to remove the clear coat and put another layer of stain on to correct the problem he created. There is another review on this page that says the same thing we are saying and Chase responded to his other client saying he did all sorts of free work for the other person. Pretty sure that is an excuse. I can guarantee you that he did *nothing* extra for us. Everything he did for us we had written on an invoice and asked for no additional work outside of the contract. We believe in fairly paying talented contractors and not switching the contract or asking for work that we did not pay for â everything is understood up front. So remember this if you choose to work with him. Get it all in writing â and do not pay the final payment unless EVERYTHING is correct because **HE WILL NOT BE BACK**. We (and several of our realtor friends) had other projects we were considering for Chase but have since reconsidered our confidence in his company.

Chase did a great job replacing our front porch posts