CertaProPainters of Knoxville, LLC

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20 Years In Business

Company Details

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Contact

114A South Northshore Drive
Knoxville, TN 37919

http://www.gocerta.com

Hours

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Details

In Business Since 2003

painting.passion.professionalism.

Choose the country�s most referred painting company and you�re assured of Certainty. Clearly, not all painters are created equal. CertaPro Painters delivers that one-of-a-kind combination of customer service and premium work that independent contractor�s rarely match. As the largest painting company in the country, we can deliver the highest quality painting products and services available today. Our established national estimating standards ensure you will always get an accurate, competitive quote. You�ll work with local representatives who understand the special needs of your neighborhood and will be there for you year after year. Our five-step process ensures your satisfaction. For Certain! - We consult with you first - to discuss your needs and provide you with a free written estimate. - We will help you choose colors that will work best for your home. Trendy to classic colors, inside and out, we will help you find the best colors to suit your home. - Every CertaPro paint job starts with a clean slate � all painting surfaces are prepared before we begin painting, so you can be certain your job will last. - We use only high quality paints � we start with the very best primers and finish with the highest quality paints available anywhere. - Spotless Painters? CertaPro is certainly #1. We pride ourselves on our �No Trace� painting philosophy. As part of the Joe H and Max C As part of the Joe H and Max C episodes on Queer Eye for the Straight Guy: http://www.bravotv.com/Queer_Eye/episode/236 and the Mashpee, MA affordable housing project on Bob Villa, http://www.bobvila.com/Video-1519-01-0 CertaPro Painters is the North American leader in the delivery of quality residential and commercial painting services. Painting - Certainty - Quality � Satisfaction, that�s our guarantee at CertaPro painters.

How We Got Started

We started in this industry in 2013.

We describe our business as Well established

Community Involvement

Special Spaces

Homes for our Troops

Credentials

Memberships and Affiliations

Member - Home Builders Assn., Member - Business Network Int'l., Member Better Business Bureau, Member Knoxville Chamber of Commerce

Awards

Customer Complaint Free Award 2003, 2004, 2005, 2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014
Voted National Francise of the Year 2010, 2011
Angie's List "Super Service" Award 2011, 2013
Nominated for National Franchise of the Year 2009, 2010, 2011, 2014

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Service Details

Small Jobs Welcome

Areas of Expertise

Painting
Remodeling

View All Offerings and Cities Served

Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.4

11 Verified Reviews

5

7
4

3
3

1
2

0
1

0

Highly rated for

Customer Service

Reviews

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Showing 1-10 of 11 results

5.0 Ben F. Knoxville, TN

5/28/2009

Repair Drywall

Excellent work and within quoted budget

Response from Company:

Thank you very much!

5.0 Knoxville, TN

8/11/2008

Powerwash Exterior Surfaces

Workers arrived promptly at appointed time. They were courteous and professional and finished the job in a timely manner. Left the area looking neater than when they arrived.

Response from Company:

Thank you very much!

5.0 D C. Knoxville, TN

1/28/2008

Paint or Stain Exterior Surfaces

Great Job

Response from Company:

Thank you very much!

0.0 Friendsville, TN

7/10/2006

Paint or Stain Exterior Surfaces

0.0 Knoxville, TN

6/19/2006

Paint or Stain Exterior Surfaces

They didn't paint everything they were supposed to. They didn't fulfill what was printed on the contract. They left trash in the yard. They did not complete the job. We made the mistake of paying them as they said they would come back the next day to complete but they have not called or come back yet. We did note on the contract when we signed it that they had to complete some work so at least we did that.They got sloppy and rushed to finish - not a value in my book because we are not happy with the job they did.

Response from Company:

Our company policy is for a customer not to pay us any money until they are completely satisfied. We also ensure that our clients sign our contract only when they are satisfied that the work is done thoroughly and completely (as this client did). If we still did not complete the work we are happy to return and ensure our customers are happy. We can't do it on blind complaints like this!

0.0 Powell, TN

5/19/2005

Repair Drywall

The people were very friendly, courteous and knowledgeable. The estimator was very prompt! The only negative thing I have to say is about communication and phone service. They do give every number they have but can play phone tag. The work was very professional and the painters very neat!

Response from Company:

Thank you very much!

0.0 Knoxville, TN

5/19/2005

Paint or Stain Interior Surfaces

did a good job on my project and I will use them again.

Response from Company:

Thank you very much!

0.0 Knoxville, TN

2/15/2005

Apply, Repair or Remove a Popcorn Acoustic Ceiling Texture

Project underway, so opinion in some areas may change.

Response from Company:

Thanks!

0.0 Knoxville, TN

8/31/2004

Install Wallpaper

Response from Company:

Thank you very much!

0.0 Knoxville, TN

9/16/2003

Paint or Stain Interior Surfaces

The local franchise owner was very professional and a nice man. The painters were great - easy to talk to, seemed to know what they're doing. They will tell you that you don't have to clear the rooms, but do. I suspect they'd do better in an empty room. The job was estimated to take 1 1/2 - 2 days. It took four. And the last day they must have been really rushed because they did not take the care for detail that they did the other days. Sloppy that last day. (Paint in the bathtub, didn't paint at least one of the doors.) I've spent quite a bit of time on cleaning up the mess. They also used my wet/dry vac (which is fine) but they left the full bag on my carpet in my living room (which is not fine.) They also left empty paint cans in front of the house. I would have expected them to take those as part of the cleanup.

Response from Company:

CertaPro's written policy is to ensure our customers "walk the finished job" with the supervisor to ensure every customer is completely satified before we accept any payments. In the event something is missed we are happy to immediately return and take care of any issues if notified!

Showing 1-10 of 11 results Showing 0 of 0 results

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CertaProPainters of Knoxville, LLC

Interior Painting

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Company Details

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Hours

Details

In Business Since 2003

How We Got Started

Community Involvement

Credentials

Memberships and Affiliations

Awards

Service Details

Areas of Expertise

Cities Served

Product Brands Used

All Services Offered

Cabinets

Decks

Drywall & Plaster

Painting

Power Washing

Wall Coverings

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Cost Information

Ratings

Highly rated for

Reviews

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Criminal Background Check

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How is COVID-19 impacting the HomeAdvisor background check program?

Licensing

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