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34 Years In Business

Company Details

Contact

11501 A Pocomoke Court
Middle River, MD 21220

Hours

  • Mon:
  • Tue:
  • Wed:
  • Thu:
  • Fri:
  • Sat:
  • Sun:
View All Details & Credentials

Achievements

Service Details

  • Residential Work
  • Commercial Work

Areas of Expertise

  • Carpeting
  • Tile
  • Laminate Flooring
  • Real Wood Flooring
View All Offerings and Cities Served

Cost Information

  • Free Estimates
  • Credit Cards Accepted

Ratings

4.4
94 Verified Reviews
  • 5
    60
  • 4
    26
  • 3
    4
  • 2
    3
  • 1
    1

Highly rated for

  • Customer Service
Showing 1-10 of 94 results
4.7 Stephanie W. Baltimore, MD
2/11/2017

I'm satisfied with the job and the quality of the materials.

2.0 Charles D. Glen Burnie, MD
2/5/2017

We wanted to get carpet put in our NURSERY for our soon to arrive daughter. We had 4 companies come out and give us estimates, then had the 2 lowest priced companies give us their best price and carpet consultants gave us the best price so we decided to go with them. Mandy was 20 minutes late for our appointment. We expressed to her that we needed the carpet installed asap because our daughter is due soon, she said after we signed the papers we could have it done in a week. It ended up being 18 days later. We emailed several times to get status updates and were told different times it would be in, but there was always a reason it wasn't and none of this was communicated until we contacted them. I feel if there are issues we should be contacted, not us having to contact them. Finally when the guys came to install the carpet, none of them spoke English. We had told Mandy that the floors could not be damaged while laying the carpets except for the tack strips, and I tried to make sure the guys knew that, but they couldn't understand me and I had to wait for them to call someone to translate. The leader of the crew should be able to communicate with homeowners. Once we agreed to the price my credit card was supposed to be charged 50% then and the rest when the job was completed. They charged the entire amount upfront, I contacted them about it on Thursday and was told they would talk to the Manager, I didn't hear anything until I emailed again the following Tuesday and they asked if I wanted the difference refunded, of course I did, who wouldn't want an overcharge refunded. The end result looks good, but it was frustrating getting to that point. I feel they need to pay more attention to detail!

5.0 Gwen R. Baltimore, MD
1/26/2017

5.0 Mary S. Randallstown, MD
9/16/2016

Friendly and courteous

4.5 Elkridge, MD
6/22/2016

Unbeatable price, good quality, nice service! Time estimation is not so good. It was just one contractor, good professional, and he worked from 9 AM to 8 PM without breaks to complete the job in one day.

5.0 Alla B. Owings Mills, MD
6/15/2016

Fast and professional. Good to have business with.

4.5 Victoria S. Dundalk, MD
4/28/2016

No comment

5.0 Sharon M. Dundalk, MD
4/7/2016

they were quick and proffessional

5.0 Sam E. Baltimore, MD
1/18/2016

We are happy to praise Gary Bergen for his friendly and professional business approach, and the team of installers that have done a very good job, especially Mr. Fries. They were professional and meticulous. Overall, we are very pleased with the job done.

5.0 Tim C. Glen Arm, MD
12/31/2015

We were very happy with the salesman, price and installers. We will be ordering more carpet within the month. We had two rooms done and the carpet looks great.

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