C.O.C. Surveillance, LLC

Extremely responsive, professional, prompt and professional. All around great job.

Initially I was pleased with Mikes efforts and quality of work. However, when the system began having issues he could not find time to make it out to correct them. The issue was that he had other new customers and he was losing money; on making trips back out. I fired his company. The settings for the smart phone interface dropped out. I advised him...no response. This was within 90 days of installation. I called Hikvision support. The NVR he sold me was aftermarket product and not covered for support or warranty by Hikvision. Now, less than 6 months later the same NVR is not recording on two channels. I had another company correct the programming issues by them connecting to my PC remotely and fixed the issue at no charge. It took 20 minutes. I have not advised Mike of the NVR issue as I do not expect him to honor the warranty. Ill just buy another one from someone else. Having a lot of customers is a good thing. Not being able to service them after the sale is a business killer. Final note: To ensure your camera placement is to your liking, they should carry a test monitor connected at the camera location or at least, allow you to accept the view you are wanting. CCTV cameras are tricky because the lens that is on the camera may not give you the desired recording. Dont allow a camera to be attached anywhere until you see the field of view. The view at night is extremely important and you wont know that until well after the install. The question to be asked: what if I am not happy with the night image? Answer: too bad...no refunds...no exchanges. Just be informed about any vendors practices before investing thousands of dollars.

I would highly recommend this company. Mike did an outstanding job of explaining everything that I would need.

Great folks! Mike and his staff were great! Very good at what he does! Would recommend using C.O.C. on any commercial or residential project they have!

Mike did a great job, responsive, detail oriented and very fairly priced.

Professional and knowledgeable. The team went above and beyond when they installed my security system. Mike made sure that everything was taken care of, offered advice on placement of cameras and explained the operation of my system. I highly recommend!!.

This gentleman went far and beyond to satisfy our needs. Top notch professionalism!!! 10 Stars.

Very professional, made suggestions as to what would best meet our needs.

Mike took the time to bring a magnet over and place it in the window and called back to see if everything was working properly. I will use Mike again in the future.

I called and asked him about an error message my existing camera system was giving me..Mike had no problem resolving my issue over the phone. He is very courteous and I appreciated him taking the time to explain to me how I could "fix" it!