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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process15 Years In Business
Company Details
Hours
- Mon: Open 24 Hours
- Tue: Open 24 Hours
- Wed: Open 24 Hours
- Thu: Open 24 Hours
- Fri: Open 24 Hours
- Sat: Open 24 Hours
- Sun: Open 24 Hours
Achievements
Service Details
Areas of Expertise
- Expert-Level knowledge and practical experience with residential and commercial grade refrigeration systems
- Extensive experience repairing & servicing All Major Appliances
- Complete pricing transperancy
- Open, honest, and accurate repair assessments
Cost Information
- Credit Cards Accepted
Reviews
Write a ReviewI will be calling on my next service need.
They had very little customer service. They weren't responsive to phone calls or texts. When the part finally came in and they installed it. They didn't all to check if the repair was successful which it wasn't my ice machine is still not fully functional. In good conscience I can NOT recommend them.
Initially, Claeys Refrigeration presentation was pretty well but the communication, followed through was unexisted there was a lack of communication
Great service. We went through several appliance repair technicians before finding Claeys. He really knows his business.
Fixed my ice maker.
Detailed & informative at every step. Well done.
This company is a total rip-off. BE CAREFUL. When Claeys called me, I told them the problem with my washer, texted a picture of the model and serial number, and further told them I would be happy to drive to Frederick, Maryland for the part (which I could get within hours). He told me he could get it faster and indicated, "Do not worry, I will not keep you waiting." He charged me $150 for a 15-minute visit ($10 per minute). I have worked in healthcare my entire life, and I do not even think neurosurgeons make that kind of money. The man and his company are a total rip-off. BE CAREFUL
:)
After two appointments they rescheduled, they showed up, spent a minute spinning the dryer drum to diagnose the need for a new belt, and went away. That cost $150 ($50 for the visit, $100 for the first hour of labor). Two days later they called to say the new parts cost over $300. A 15-minute search on Amazon found the parts for just over $30. They refused to install the cheaper parts. We decided to buy a new machine for roughly the $575 estimate for this job. We felt scammed.
They were knowledgeable and diagnosed my problem correctly but they were slow to respond to my communications, canceled their installation once and it took nearly one month from their diagnosis to install my new part.
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