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Learn about our screening process

23 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: 7:00 AM - 7:00 PM
  • Tue: 7:00 AM - 7:00 PM
  • Wed: 7:00 AM - 7:00 PM
  • Thu: 7:00 AM - 7:00 PM
  • Fri: 7:00 AM - 7:00 PM
  • Sat: 7:00 AM - 7:00 PM
  • Sun: Closed
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Gas Piping Replacements and Repairs
    • Gas Boiler Replacements and Repairs
    • Water Heater Replacements and Repairs
    • Drain Clearing / Sewer Main Clearing / Drain Line Breakages
    View All Offerings and Cities Served

    Cost Information

    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.5
    258 Verified Reviews
    • 5
      190
    • 4
      45
    • 3
      11
    • 2
      3
    • 1
      9

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 258 results
    5.0 Mark P. Alameda, CA
    1/20/2023

    I called Big Blue to repair my water heater which wouldn't relight, and was very impressed with the professionalism of Technician Nathan Jones. More than on time, Nate arrived and contacted me a half hour early. Fully prepared to replace my flooded out burner, Nate attempted to relight my pilot one more time, and it worked. He didnt try to upsell me and convince me to replace the burner anyway. Instead he gave me an estimate to replace the burner, made some recommendations for other areas of improvement, such as a sump pump to avoid potential flooding again, and gave me an estimate for that. Best of all, he didn't charge me for the simple fix, and instead used the service call as a complimentary job estimate and quotation. Awesome! Thanks Nate, for the excellent service! I will definitely call upon Big Blue again for any future plumbing needs, and I would highly recommend Nate to anyone for service.

    5.0 Linda B. Danville, CA
    12/30/2022

    He was awesome!! Efficient cleaned up and did a great job!

    5.0 Sondra A. Berkeley, CA
    12/2/2022

    Javier quickly assessed the problem, discussed solutions and effectively made the necessary repairs. He was cordial and thorough and alerted me to additional preventive projects. I appreciate the Big Blue service.

    5.0 Jerushah F. Oakland, CA
    11/5/2022

    Contractor did a great job

    5.0 Larry M. Pinole, CA
    9/7/2022

    Prompt service, and work was done quickly and professionally. Technician was friendly and explained clearly what needed to be done

    5.0 Bertha M. San Pablo, CA
    9/3/2022

    All of the staff are very professional and yet personal. I have used their service three or more times and I am very pleased with the fast response. The prices are appropriate compared to other companies. I also appreciate being able to identify the employee by seeing a picture before providing service.

    5.0 John K. Alameda, CA
    8/2/2022

    Fast, professional, friendly

    2.5 Tim K. Berkeley, CA
    6/30/2022

    Tech tried to get me to do an additional $5,000 worth of work that was not necessary, he fixed the problem in 15 minutes and charged me 400 dollars. Very disappointed.

    1.0 Allen H. Danville, CA
    6/15/2022

    Very unprofessional. I asked for a quote for labor only because I had the parts. (I planned to do the job myself but hurt my back) The technician said he had to call his office to get a quote. He left and never came back. I called their office and asked why he left. They had no answer. The person on the phone was very rude.

    4.5 Jacqueline C. Oakland, CA
    6/14/2022

    I thought it was very costly.

    Photos

    Big Blue Plumbing
    Bathroom Projects
    12
    Technicians
    3
    Awards
    3
    Plumbing Pics

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
      HomeAdvisor verifies the social security number(s) of the owner/principal for identity check purposes. This check applies primarily to smaller business entities.
    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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