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Learn about our screening process

40 Years In Business

Company Details

  • Verified Licenses

Hours

  • Mon: Open 24 Hours
  • Tue: Open 24 Hours
  • Wed: Open 24 Hours
  • Thu: Open 24 Hours
  • Fri: Open 24 Hours
  • Sat: Open 24 Hours
  • Sun: Open 24 Hours
View All Details & Credentials

Achievements

Service Details

    Areas of Expertise

    • Faucets / Fixtures / Pipes - Replacements and Repairs
    • Water Heater Replacements and Repairs
    • Tankless Water Heater Replacements and Repairs
    • Water Main and Sewer Main Replacements
    • Drain Clearing / Sewer Main Clearing / Drain Line Breakages
    View All Offerings and Cities Served
    Deals

    Cost Information

    • Free Estimates
    • Warranty Offered
    • Trip Charge May Apply
    • Credit Cards Accepted

    Ratings

    4.7
    181 Verified Reviews
    • 5
      154
    • 4
      18
    • 3
      5
    • 2
      0
    • 1
      4

    Highly rated for

    • Quality
    • Customer Service
    Showing 1-10 of 181 results
    5.0 Judie P. Beech Island, SC
    7/4/2024

    Jordan was exceptional , knowledgable and extremely friendly and courteous. A pleasure to deal with. Co Pant gives a written 2 yr guarantee on labor ! Very reasonable pricing with full written estimate. & explanation BEFORE WORK BEGINS.

    5.0 Laurie S. North Augusta, SC
    5/16/2024

    The repairman was excellent. Very trustworthy and knowledgeable! It was a great experience overall!!

    5.0 Morrison T. Augusta, GA
    11/28/2023

    These are knowledgeable and very professional.

    5.0 Shirley W. North Augusta, SC
    11/7/2023

    This company responded to my call quickly. Robert dealt with replacing my toilet efficiently and professionally. Tristan was just as professional on a follow up request. I am very pleased with the service I received and would recommend this company to anyone who would need their services.

    4.5 Sharon C. North Augusta, SC
    9/1/2023

    They were quick to get someone to my home to repair my toilet. Guaranteed their parts for 2 years. The Tech was courteous and on time. I am well pleased with the service I received from Ben Franklin Plumbing.

    5.0 Regynal M. Augusta, GA
    8/24/2023

    Good customer service; my technician John clearly explained my problem & solutions. He also clearly went over my bill. Nice man & company.

    4.5 Tonetta B. North Augusta, SC
    5/31/2023

    Jordan came to my home to inspect the water heater for leaks. He was very kind, sweet, informative, and knowledgable. He answered all my questions, and made sure I was aware of everything concerning the water heater. He showed me things to keep an eye on in case there was a leak. Very Satisfied, with his professionalism. Jordan you are Awesome!â ¦

    5.0 Ginny E. North Augusta, SC
    2/16/2023

    Jordan was a wonderful, conscientious person. He had the "sticktuitveness" attitude that you don't find any more in most craftsmen these days. He did a superb job. We will DEFINITELY call Benjamin Franklin from now on and DEMAND Jordan. He's top notch.

    5.0 Christopher V. Hephzibah, GA
    2/13/2023

    I was extremely impressed with Darren and his apprentice, very professional, polite and resolved my problems quickly, very informative of my options, on a scale of 1 to 10 these guys are an 11 with 5 star attitudes and attention to detail and they made sure I was completely satisfied with the quality of their work, one VERY happy and impressed customer for life thanks to service like this! Thank you Guys!!!!

    4.5 Nell L. North Augusta, SC
    2/7/2023

    The plumber was trying to be kind and professional and succeeding. In giving the senior discount he double checked his math. I feel confident we were given a competitive price.

    Photos

    Benjamin Franklin Plumbing

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    Seal of Approval

    What is the screening process that Service Professionals go through in order to become members of the HomeAdvisor network?

    1. Verify Trade License
      HomeAdvisor checks to see if the business carries the appropriate state-level license.
    2. Verify Insurance
      As a part of our screening process, we encourage professionals to carry general liability insurance. We require coverage for hundreds of services.
    3. Verification of State Business Filings
      For business types that require a Secretary of State filing, we confirm that the business is in good standing in the state in which it is located.
    4. Criminal Records Search
      HomeAdvisor uses 3rd party data sources to conduct a criminal search for any relevant criminal activity associated with the owner/principal of the business.
    5. Sex Offender Search
      We confirm that the owner/principal is not listed on the official state Sex Offender web site in the state in which the owner/principal of the company is located.
    6. Bankruptcy Search
      We use 3rd party data sources to check the history of the principal/owner of the business for bankruptcy filings by or against them.
    7. Legal Search for Civil Judgments
      We use 3rd party data sources to check the principal/owner of the business for state level civil legal judgments entered against them.
    8. Liens Search
      We use 3rd party data sources to check the principal/owner of the business for liens placed against them.
    9. Identity Verification (SSN)
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    10. Identity Verification (Reverse Phone Lookup)
      We conduct a reverse business phone lookup to identify records matching the phone number information provided by the business.



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