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HomeAdvisor Screened & Approved
This service professional has passed the HomeAdvisor screening process.
Learn about our screening process87% Recommended
15 Years In Business
Company Details
- Verified Licenses
Hours
- Mon: 8:00 AM - 5:00 PM
- Tue: 8:00 AM - 5:00 PM
- Wed: 8:00 AM - 5:00 PM
- Thu: 8:00 AM - 5:00 PM
- Fri: 8:00 AM - 5:00 PM
- Sat: Closed
- Sun: Closed
Achievements
Service Details
Areas of Expertise
- Landscaping
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
Reviews
Write a ReviewThey were hired to move a boulder away from a disputed property line and build a screen behind the boulder inside the disputed property line. Their crew was not able to move the boulder as required. And just left it. They did not use a fork lift as they had promised. The screen was installed three feet outside the property line, this put in the wrong place. I did discuss this with the crew manager//sales man that sold the job and had many excuses why they did not finish the job. I complained . I was ignored or gaslighted. They did work I did not want and billed for work they did not do. I have communications from them that contradict the communications they now have in their records. I did pay for the forklift that never materialized. Their operations manager continued to gaslight and told me they would not spend any more time with me. She said if I sent her photographs she would not look at them.
This customer received a proposal & scope of work, with that work being completed over 12 months. After no contact for more than 1 year, this customer has recently contacted us with a myriad of complaints to which we have responded by sending crews out to address the concerns. However, new concerns continue to arise that were outside the original scope of work. We have exhausted our resources and consider this matter closed.
Very responsive and prompt. Went above and beyond the quoted service to ensure the project was done right the first time. Really enjoyed working with the team!
Great work!
Reviewed different options for the project, was personable and updated progress on the project regularly. Project completed on time and at anticipated cost. Excellent cleanup at end of the project. Will hire in the future for other projects.
Dan and his crew started early and worked hard to dismantle, repair, and rebuild the pond. When we discovered the next morning that a leaking spot had been missed, they came back out quickly and solved the problem. All is well now and I would recommend them to others. It seemed a bit expensive, but I have no comparisons to properly evaluate that.
Great work always
Courteous, responsive and reliable
I cannot say enough good things about Jeff and his crew. Great communication; professional and friendly customer service; and my yard looks fantastic! I really appreciate all that they did. I would definitely hire again.
Work was good and the service professional. The price was slightly higher than anticipated but not enough to quibble about.
A job very well done. The estimate was reasonable the work was professional and on the day and time scheduled. If needed for other projects I would have no problem employing Bear Creek again.
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