- Residential Work
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Learn about our screening process80% Recommended
1 Year In Business
Company Details
- Bilingual
- Veteran Owned
Hours
- Mon: 8:00 AM - 6:00 PM
- Tue: 8:00 AM - 6:00 PM
- Wed: 8:00 AM - 6:00 PM
- Thu: 8:00 AM - 6:00 PM
- Fri: 8:00 AM - 6:00 PM
- Sat: 8:00 AM - 12:00 PM
- Sun: 4:00 AM - 11:00 PM
View All Details & Credentials
Achievements
Service Details
Areas of Expertise
- Bathroom - Remodel
- Tub to Shower Conversions
- Walk In Tubs
- New Tubs
- New Bathroom Plumbing
View All Offerings and Cities Served
Deals
Cost Information
- Free Estimates
- Warranty Offered
- Credit Cards Accepted
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Save 20% on Bathroom remodel project.
Reviews
Write a Review
Showing 1-10 of 10 results
0.50
Michael R.
Cedar Hill, MO
2/10/2025
I allowed bathroom excellence referred by Angi to install shower and walk in tub, shower walls wavey chrome faucets and grab bars supposed to be brushed nickel doors out of level close on their own don't seal all the way. walk in tub installed with 3/8 in. Instead of ¾ water lines takes 35 minutes to fill, electric wrong should be 30amp only installed 20amp all fossettes and handles chrome supposed to be brushed nickel left my home totally a mess. Don't have enough hot water to fill .New bids over 10,000 To repair their work.
Response from Company:
Mr. Riley signed a contract with Bathroom Excellence for $31,467 on 10/14/2024 and put down a deposit of $15,733.50. I have attached the signed contract. Mr. Riley stated he had a bid from a competitor for $50,000 to do the same project we were contracted to do for him. He was enthusiastic about the price and the project. He also had a 3 day right of recission once the contract was signed to change his mind and get a full refund on his deposit. He chose not to do so. I have attached several pictures that were taken during the project to show there was never a mess left as he stated. From the moment the renovation began Mr. Riley started to express regret for making the decision to spend so much money on the project. He stated several times to Jesus our Install Manager that he had spent too much money on it. The customer stated he researched the cost of the bathtub, and it was nowhere near what he was charged. Because he now has buyer’s remorse, he expects us to give him a new bathtub for free. There is no truth in his statement “all the wrong parts were put in.” Shame on him… I have also attached a timeline of what occurred. Mr. Riley agreed to pay us multiple times and NEVER followed through. He demanded to see the Consultant that sold him the project and THEN he agreed to pay AGAIN. We moved around schedules and the representative went to his home. Once again Mr. Riley went back on his word. He left us with unpaid debt and installers that he apparently felt should do all his remodeling for free. We have text messages as well to confirm our claims. It is criminal that a homeowner can sign a contract, put a deposit down, allow the order to be made and paid for, demolition and install to be completed, leave us with a $15,733.50 balance that he still owes then decide not only that he does not want to pay BUT we should GIVE him his money back and he should keep a brand-new bathroom.
5.0
Bill B.
Belleville, IL
12/13/2024
Jesus and his crew did a remarkable job. The project involved a bathroom rough in in the basement. Contacted over 7 bathroom remodelers in the area and only 2 could complete a bathroom install from only a rough in. We were very fortunate to find Bathroom Excellence on Angieâ s list. The crew were very polite, professional and treated this project as if they were working on their own homes. They handled everything from acquiring local builder permits to new plumbing, electric, flooring, dry wall and painting. Jesus did a fantastic job on the muddying and taping of the dry wall which is really a construction art. Worked with Jack on the original bid and contract. They really delivered on what they promised. We couldnâ t be happier as the new bathroom is beautiful. Customer service was exceptional which is refreshing to find in a company. So many companies promise customer service but it falls flat. Bathroom Excellence delivers in every area. Highly recommend this company for their high quality craftsmanship and service.
Response from Company:
We very much appriciate you great review!
5.0
Antonia L.
Saint Louis, MO
12/13/2024
The work was done great? They were hardworking and professional and just plain ole great. I will have them come and do my second bathroom.
Response from Company:
We very much appriciate you great review!
5.0
Karla M.
Wentzville, MO
12/13/2024
Everyone was very friendly every time I called. I love the way my bathroom turned out!
Response from Company:
We very much appriciate you great review!
4.0
Rufus M.
Saint Louis, MO
12/11/2024
Contractor very professional.
Response from Company:
We very much appriciate you great review!
4.5
Lenora V.
Wright City, MO
10/22/2024
Jesus, Kyle and team were awesome. There were a few unexpected things we came across (100 year old home)and they were able to come up with solutions quickly. I would hire them again
Response from Company:
We very much appriciate you great review!
5.0
Google Review
9/9/2024
Smooth sales process and knowledgeable about the products. Thanks!
5.0
Mary B.
Edwardsville, IL
8/25/2024
I can’t say enough about this company. While the project took longer than expected, most issues were beyond anyone’s control. Jesus was a true professional. Respectful and considerate of my time. This was a complicated project, and the final product exceeded my expectation. I highly recommend this company!
Response from Company:
We Love to here reviews like this! Builing your new bathroom from scratch in the basement did present some chalenges! Sometimes City permits and inspections can prolong things but we always like to take into consideration the customers feelings,time and overall happiness when working through the sometimes not so considerate city inspectors involvment! We are thrilled you love your new Bathroom Addition! 95% of our projects don't require city involvment but we know how to live up to our name "Bathroom Excellence"!
5.0
Google Review
6/26/2024
Updated review: I am very happy with the finished product! This was a complicated project, with lots of unexpected surprises. The install manager, Jesus, did a fabulous job meeting this challenge. He is very skilled at his craft and it shows. A+ on professionalism, communication and attention to detail. I highly recommend this company! Very happy with the sales process. Can’t wait to get this process started!
Response from Company:
Hi Mary! Thank you for the kind words:) We are so glad to hear that you were happy with the initial meeting and process. We know you will love your new bathroom and the whole team!
5.0
Google Review
4/20/2024
This is a great company to work with. The install manager is absolutely the most professional yet personable person I’ve ever worked with. From the appointment setting to representative - can tell it’s more than just a job to them. Thank you Bathroom Excellence !
Response from Company:
We love to hear that! Thanks so very much!
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