Barkley Heating & Cooling, Inc.

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100% Recommended

5 Years In Business

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1812 Brim St
Charlotte, NC 28214

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Hours

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Achievements

Service Details

Residential Work
Small Jobs Welcome

Areas of Expertise

Over 39 Years Experience

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Cost Information

Free Estimates
Warranty Offered
Credit Cards Accepted

Ratings

4.4

6 Verified Reviews

5

4
4

1
3

1
2

0
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0

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Showing 1-6 of 6 results

3.0 Connie W. Gastonia, NC

6/18/2020

Repair or Service a Central Air Conditioning System

Service professionals did not wear a mask, which I feel is something that goes without question in the current pandemic. The appointment was the same day, he did explain the issues with the AC. I do not think the price was fair and no guarantee was given, not even thirty days. The AC is currently working.

Response from Company:

Connie is correct in that a mask was not worn, however social distancing was performed and it was after things opened again. I should have had a mask on as well (no excuse)The issue with the air conditioner was that it was low on freon and leaking somewhere. I explained that the equipment was over 20 years old and not worth leak searching due to the age of nearly 2 times the average life of the equipment and the cost to do the leak search. It was an R-22 system which they don't even make anymore. I gave her two options Replace the equipment or put freon in and see how long it last. We can not guarantee a leaking system as we have no idea how long the freon will last and I told her this. To put this in perspective let's say you have a radiator in your car leaking water and you stop at the mechanics shop. He tells you you need a new radiator but you choose to just have water put in the radiator for now and take your chances getting home. The mechanics shop can not guarantee that the water he put in will even last long enough to make it to the next red light much less 30 days. As far as the price not being fair. R-22 is very expensive as they don't make it anymore. The rating of 3 is really unfair due everything being explained before the work was performed.

3.5 Bill P. Charlotte, NC

3/25/2020

Repair or Service a Central Air Conditioning System

Fair price no force sale

5.0 Miguel H. Gastonia, NC

9/9/2019

Repair or Service a Central Air Conditioning System

he was very professional and great orice I calked a fre abd hecwasvthe best out if tge 4 I called great price and guarantee

5.0 Christina L. Gastonia, NC

8/28/2019

Repair or Service a Central Air Conditioning System

I was able to get a same day appointment; and Steve explained in detail the issues wrong with my AC unit & answered many questions with detail, and in terms I could understand. I appreciated his honesty, fair pricing & would recommend their service.

5.0 Audrey B.

4/7/2019

Repair or Service a Central Air Conditioning System - For Business

Good contractor.

5.0 Joyce C.

4/7/2019

Install or Replace Furnace or Forced Air Heating System

Good work!

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HomeAdvisor's Screening Process

Criminal Background Check

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What does the background check cover?

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