Austonian Services

He asked us to cashapp him money to order parts and ghosted us. Never heard from him again. The issue he claimed was wrong was completely made up according to the certified LG technician that we hired after.

This guy is a scammer. Initially, we asked for an estimate and pictures, but without our approval, he completed the job by just rerouting the drain hose and is now claiming money from us. He also forcefully wanted us to replace the heater element, which is not required. Please do not use this contractor. He continuously messages and calls us, threatening us, which is totally illegal and a business violation. Without our approval, he did a small repair job and is forcefully asking for a high price. Additionally, he is threatening to forcefully enter the property to take the money.

Super fast

DO NOT hire this company. I hired them to diagnose our Samsung washing machine, paid their technician to have them diagnose that we needed a new motor, which I found out was still under warranty with Samsung, but they said they can't work directly with Samsung on warranties and said I would have to pay out of pocket for the labor and part, which would have cost me what I paid for the machine brand new. DO NOT hire this company. I hired them to diagnose our Samsung washing machine, paid their technician to have them diagnose that we needed a new motor, which I found out was still under warranty with Samsung, but they said they can't work directly with Samsung on warranties and said I would have to pay out of pocket for the labor and part, which would have cost me what I paid for the machine brand new. When I told them that the part was still under warranty and asked for a refund for the technician fee because they were not approved Samsung technicians as they had promoted, they ghosted me. I called Samsung, had to pay their technician to come out to diagnose it and repair the machine that was still under warranty and did not have pay for the motor.

They replaced a motor for our Samsung refrigerator and never provided the warranty info that we requested. The motor has already gone out again and they do not respond when we try to contact them via phone or text. We cannot even get info on the part since they do not answer, so we cannot get out warranty benefits to use with someone else.

The service provider took my money and did not do the work and then would not return my texts or calls and now has blocked my number.

Not an honest company. They were initially very responsive and came out same day to take a look at my outdoor propane heaters. They told me that they fix those all the time. They charged me $70 per heater for coming out to do the diagnostics. They have you pay that through a personal venmo so you can not get your money back when they screw you over. They then took 1 month to get me an answer - over $1100 to replace 3 therms couples. They are $37 each. Do not use this company! They will not answer their phone after the initial visit.

knowledgeable, efficient oven replacement.

Rick showed up on time. He worked cleanly and efficiently. Fixed my refrigerator quickly and got it working again in time for Thanksgiving. I highly recommend this company

Austonian Appliances is incredible. Very prompt service. They are kind and very knowledgeable. They helped me with my refrigerator issues right when I reached out to them about my problem. I will be recommending Austonian Appliances to all of my friends!