All-Roads Express Corp.

They charged me for storage that turned out to be in public storage, lost half of my shipment and then, o ce discovered, shipped the portion found a month later, lost several boxes (which were keepsake boxes), and damaged a number of items in shipment. Only bright spots were the salesperson and the customer support. They were excellent.

Absolutely HORRIBLE experience! DO NOT HIRE THIS GHETTO UNPROFESSIONAL COMPANY! The absolute WORST experience EVER!

We used All-Roads Express to move from Florida to Texas and were very satisfied. During the estimating phase the sales representative was extremely helpful. As the move date was imminent we were kept updated on the status of our moving truck and forewarned about potential schedule adjustments. While the move was underway we found the staff on both the loading and unloading to be extremely customer oriented and competent. After the move the driver pointed out a needed furniture repair which the company promptly resolved.

Great

Good job of inventorying items at pick up. Good value. Contract said that we would be notified of the delivery date within 24 hours of pickup. However, we were not told of the delivery date until 10 days after pickup. Moving staff was professional and worked hard, however the driver had to unload our delivery by himself because his helper was a no show. I would recommend All Roads Express because of their price/value, but they need to better live up to their contract on delivery communication and ensure adequate staff to unload the delivery.

The office staff was great. Showed up on time. Got the shipment to our house as promised. Did not provide advance notice of the delivery. Clothes were just dumped in the wardrobe boxes and they did not use the hangars they were on. Purchased additional insurance and a painting we had was damaged. Still trying to get a response to fix it (been 6 weeks so far).

My sales representative, Nirva Borgia, is the reason I went with this company. Nirva was very professional and very supportive and explained everything perfectly. She is a great asset to your company. My complaint would be that the packers did not label one single box and there were many. They mixed rooms together, a few items were broken, Could not put the boxes in any certain room so had to put most all of them in the garage before they could be gone through, very time consuming on my part. Also several items that were marked to be loaded were not. I am missing a few items too. The 2 gentleman that delivered were very good but I did a lot of helping to bring things in myself. They did not even try and put the lamp back together, the only thing that need to be reassembled. In your companys defense, I was not there during the loading of the truck, which now I regret I was not there. and the new owners were and to my understanding were really on them to get done and out quickly. But like I mentioned earlier Nirva was really my deciding factor in hiring you company.

Impeccable packing, quality service, quick and efficient

All-Roads Express did a great job with a small load of furniture we needed moved from Florida to Massachusetts. The front office communicated everything clearly and there were no surprises anywhere along the way. The packers and movers carefully wrapped and shipped some family antiques that arrived in perfect condition. I would definitely hire All-Roads Express again if I needed a moving company.

Very pleased. Mark was super helpful always. Did a great job of Unloading in my storageocker. All in all very satisfied. Would definitely recommend.