All Best Appliance

Joshua was a well prepared technician that knew what to do. Took his time to explained and answer all my questions.

Josh was knowledgable and professional. He explained everything about my project in detail. I was satisfied with his work.

Josh responded two minutes after I reached out on Angi. He was there that evening immediately took care of the problem FAST..KNOWLEGABLE AND THOROUGH. HIGHLY RECCOMEND

This company is an absolute scam. The only plus is that they arrived the same day to help with my refrigerator not cooling. They only cleaned the coils on my refrigerator and alleged that the fan in the back of the refrigerator needed to be changed and that work would take 45 minutes. They were done in less than 15 minutes and did not install any new parts (never game me my old fan). The refrigerator was not repaired and had to call in another company the next day that correctly diagnosed the problem and properly repaired it. Will never use this company again.

I hired them based on the quote given and the availability to do the job, They quoted me incorrectly for the wrong appliance (and then blamed it on me because I apparently said the wrong word. Please ask your future customers for their model number to confirm what job you are actually servicing before hand. Iâ m not the expert or professional) This wasnâ t the biggest issue but I would have hired another company that gave me a quote at $180. Since they were already in my home I decided to continue with the work. Original quote was $150 with and additional $125. After the job was completed that said that they only accept electronic payment via Zelle, Apple Pay, and cash. When the person who booked the appointment had me on the phone they NEVER (and his was confirmed via their call recording) made me aware of this business policy and the only method of payment I had was a credit card. The technician said it wasnâ t his job to inform me of that information and this is company policy because people have canceled their payments in the past. While I do understand, I was put in a very difficult position because I had no access to other funds at the moment. My husband was on a business trip. I told the technician I would be able to pay by end of the day but I had no other options at the moment. He took it as a refusal of payment and threatened to call the police on me and put a lien on my home. Outrageous. He continued to default this 2nd MISCOMMUNICATION to that of the company and kept repeating that he has to get paid. I asked him to call the office or a manager since this was a company policy so maybe I could have some sort of solution which he refused. Because I hired them though this third party app, unfortunately, I did not have a direct contact to the business. Mind you I am a female, pregnant, and alone trying to get household repairs done. While this unprofessional company is threatening the police on me for not paying when I have a valid form of payment. If this is your company policy it should be your priority to make sure this information was relayed. I finally was able to get my husband on the phone and had him transfer the funds so I could pay via Apple Pay. At this point I was so irate and crying and felt incredibly disgusted that a company would treat their customers this way. When I wanted to pay. I never refused payment. I proceeded to find the companyâ s number after this HORRIBLE experience and got Jeff on the phone who said he was a manager. He said he would get back with me later that day and have the owner reach out directly to me. It is only the next day, but I am still waiting on the follow up. Basically what I gather is that these are contractors not employees. I could be wrong but it was explained to me by Jeff that if a customer cancels a payment through a credit or debit card the tech loses out on their pay not the company. No wonder the kid was so concerned about his money. My biggest issue is the lack of communication on multiple points, and then the deflection of responsibility from the company and technician. Someone has to own up to dropping the ball here. This was completely unacceptable. Overall service was fine. Unit works. The taller gentleman was kind and tried to discuss the situation and apologized for this partners responses to the situation. He even tried to suggest that they could come back for payment but the other technician refuse to leave until he got his payment and said he had to send it to the office and thatâ s why he wouldnâ t give me any additional time. Why couldnâ t the technician just call the office, or Jeff and come up with a reasonable solution instead of threatening me with the police? Iâ m appalled.

Appliance issues were not resolved. Asking for a partial credit. Have not received it to date.

Talks to fast. He is a fast talker.

came quickly. knowledgeable. went to miami for parts. (i am in boca) fixed the next morning. dishwasher.

they did not follow through. I paid affront to have installed a microwave and a dishwasher, they came on Thursday they showed up and started with the installation for both items but they said that need some parts so they have to come back on Friday to finish the job, we agreed on a time of Friday. They called me on Friday and said that they were stuck in traffic and will not able to show up to the appointment and reschedule for today Saturday to do the job but they have not shown up, answered my calls

Great job , employee was quick good and fast at his job