Air Pros - South Florida MIAMI

No body in there right mind should use this company.

It seems as if technician/company was more concerned about selling a new heating unit then resolving the issue with the current unit I had. After 2 failed attempts I had to hire another company to resolve my heating issue.

Professional

GREAT SERVICE GOOD WORK .

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Richard Shaw and this company was great! I really appreciated Richard's listening skills and not trying to sell me something I did not want. I wanted a repair estimate for my old furnace. I did not want a new system. Richard figured out the problems and provided a fair estimate of repairs. Ivan was sent to provide the service after quickly acquiring the parts. This company is fair, honest, and kind!

I had a technician come out to do a diagnostic on my heating system. I was given an estimate of $400 to repair the issue. A couple days later I received a call informing me that the estimate they gave was incorrect and they would not be able to do the job at that price. I was then offered the job at almost double what the original estimate was and told the ?offer? was only good until the end of the week. I informed them I would not be using their service and requested a refund of the diagnostic fee which they agreed to issue but did not issue until a week later when I called back inquiring about the credit which I found out was never processed. Very unprofessional and I felt like I was being hustled.

They did a great job.

I donâ t have any problem. They all have good experiences and know exactly what they are doing. Although they bought the wrong size of filter after put the AC in, they promised to come back with the right filter but forgot to do so. But that is not a big deal. Overall, nice work

Run away! They sure will when you have a problem. They installed a new heating and cooling system in our home. Everything was great until it failed and we wanted them to honor the warranty. Then they couldn't be bothered. They made appointments, didn't show up, blamed their service techs for the no show. They cancelled appointments and didn't tell us. Eventually they decided to hide behind the fact that they'd changed the name of the company and transferred ownership from one brother to a different one. They have the same address, same employees, same trucks with a new paint job and until we needed service they were perfectly happy to represent themselves as the same company. This is an extremely shady company and not worth the hassle for the few dollars you'll save. In the end it didn't even save us money because after a year we had to replace a $10k system that failed because they installed it improperly. ************************************ Carrier has black listed them and will no longer sell to them. They are also trying to get into the roofing business, yet another brother (or other relative with the same last name) has incorporated "One Source Roofing" and this company's website boasts about how they are growing so much they are expanding into roofing. Please don't help them grow. It is too late for us, but I really hope this review can protect others from getting involved with them.